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  • #1006204

    I am setting up a child theme for our earlier configured parent theme. While the parent theme shows all the correct colors and layout after importing the theme settings, the child theme shows a different color for buttons and menu items. It looks like the standard green Enfold color.
    All settings in theme options seem to be ok.
    It looks like something goes wrong when or before the dynamic_avia/enfold_child.css is generated.
    Any suggestions on how to resolve this?

    (This ticket is partitioned from https://kriesi.at/support/topic/http-error-500-10/)

    #1006430

    Hey scarlet,

    Thank you for using Enfold.

    Did you enable the File Compression option in the Enfold > Performance panel? Please disable it first then save it. Let us know if that changes anything.

    Best regards,
    Ismael

    #1007025

    Hi Ismael, that was all disabled already so no changes.
    We did a lot of CSS minimalization ourselves before we updated to the new Enfold. This does not cause any problem in the parent theme.

    #1007667

    Hi,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Basilis

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