Viewing 10 posts - 1 through 10 (of 10 total)
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  • April 14, 2016 at 1:42 pm #613861
    ssvensson

    Hi!

    I built my page with the parenttheme since I couldn’t find the childtheme. Now I have downloaded the childtheme and followed these instructions:

    Using a Child Theme

    But the colorscheme didn’t work, neither did the font in my menu. But it all looks correct in the themesettings…

    April 14, 2016 at 1:48 pm #613870
    Vinay

    Hey ssvensson!

    We are working on your ticket please wait while we update the results here soon.

    You are using an old version of the theme. We have released an enfold update to match the changes made in the latest version of wordpress 4.5
    Please backup any custom changes you may have added to the theme if you are not using a child theme and update enfold to latest version 3.5.2 make sure you have the correct API key from themeforest.

    If you are not able to view the update option in wordpress dashboard. Please update the theme manually via FTP following the steps provided here http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/

    Best regards,
    Vinay

    • This reply was modified 9 years ago by Vinay.
    April 20, 2016 at 10:22 am #618136
    ssvensson

    Yes I know, but as I said before. I’m trying to upload the childtheme so that I can update to the new version of the theme. But it doesn’t work. I followed your instructions to upload and change to the childtheme and import my settings from the parentheme. But the colorscheme didn’t work, neither did the font in my menu. But it all looks correct in the themesettings…

    /Sandra

    April 22, 2016 at 5:20 am #619490
    Rikard

    Hi Sandra,

    What happens if you toggle a couple of settings and save/check again? In my experience it should work after that. Make sure that your browser cache is cleared as well. If you want to make sure you are not getting cached results then please check on a different browser and/or machine.

    Best regards,
    Rikard

    April 22, 2016 at 9:34 am #619664
    ssvensson

    Hi again!

    Maybe a stupid question… But what do you mean by toggle?

    /Sandra

    April 22, 2016 at 1:38 pm #619915
    Yigit

    Hi!

    He means what happens when you check for example to display a preloader in Enfold theme options, save and then uncheck it and save it again

    Regards,
    Yigit

    May 2, 2016 at 9:32 am #625569
    ssvensson

    Hi!

    It still doesn’t work, can you please log in and try to se what’s wrong on my site?

    /Sandra

    May 3, 2016 at 6:40 am #626224
    Rikard

    Hi,

    You are running an old version of the theme, could you try updating to the latest version (3.5.4) please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Rikard

    May 3, 2016 at 9:30 am #626286
    ssvensson

    That’s what I’m trying to do, but I haven’t used the childtheme. That’s why I started this thread. And when I uploaded the childtheme all my settings with colors etc did not work…

    /Sandra

    May 4, 2016 at 5:47 am #626888
    Rikard

    Hi Sandra,

    Ok, but I think it’s better you update the parent theme first. We can deal with the child theme afterwards if it should still be a problem. Could you try updating to see if that helps?

    Thanks,
    Rikard

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