Viewing 14 posts - 1 through 14 (of 14 total)
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  • September 24, 2018 at 2:54 am #1013441
    saquasar

    Hi there,

    At woocommerce checkout page, the fileds Returning customer / create an account are disappearing in chrome after the first time you will enter the page. That happens only in chrome.

    Can you please check and inform me about the issue;

    September 24, 2018 at 6:31 pm #1013743
    Victoria

    Hey saquasar,

    Could you please attach some screenshots of the issue?

    Best regards,
    Victoria

    September 24, 2018 at 11:36 pm #1013902
    saquasar

    Hi,

    Attached are a screenshot from chrome and firefox.
    As you can see in chrome there is no returning customer field and create an account field.

    September 25, 2018 at 2:54 pm #1014204
    Ismael

    Hi,

    Did you set your Chrome browser to accept cookies? This is what I get on Chrome.

    // https://imgur.com/a/DFlI8OA

    Best regards,
    Ismael

    September 29, 2018 at 8:46 pm #1016167
    saquasar

    Hi,

    Yes i set chrome to accept cookies, but if you refresh the page 1-2 times or go back to shop and then agaion to checkout, the returning customer/create and account fields aren’t visible.

    October 1, 2018 at 4:19 am #1016384
    Ismael

    Hi,

    That’s odd. I also tested it on Opera and Firefox but I couldn’t reproduce the issue. Did you test it on another network or computer?

    Best regards,
    Ismael

    October 4, 2018 at 11:21 pm #1018036
    saquasar

    hi,
    That is happening only in Chrome as i said. Yes i have test it in another pc and network with the same issue.

    • This reply was modified 6 years, 2 months ago by saquasar.
    October 8, 2018 at 2:57 am #1018763
    Ismael

    Hi,

    That is happening only in Chrome as i said.

    Yes, I know. I just tested it on other browsers. I can’t reproduce the issue even on Chrome.

    Best regards,
    Ismael

    October 8, 2018 at 2:59 am #1018767
    saquasar

    Hi,

    What do you mean; just try to go to checkout page once, go to another page and then again to checkout page and returning customer isn’t there.

    October 8, 2018 at 10:07 pm #1019245
    Basilis

    Hi,

    Have you enabled coockies at WooCommerce settings?
    Also are you sure that this is also enabled when the GDPR check is going over?

    Best regards,
    Basilis

    October 8, 2018 at 10:57 pm #1019273
    saquasar

    Hi,

    I don’t think i have these kind of settings. Can you be more specific.

    October 12, 2018 at 3:28 am #1020550
    Ismael

    Hi,

    I can’t reproduce the issue. I go to the shop page, add a product, access the checkout with the “returning customer” link and then go to another page. After going to back to the checkout page, the “returning customer” link is still there.

    Screenshot: https://imgur.com/a/RMm6yrk

    Best regards,
    Ismael

    October 23, 2018 at 8:01 pm #1025581
    saquasar

    Ok, at my end if i access the checkout page sometimes without to create an account the returning customer link is dissapearing.

    Can you please check another issue of the checkout page, at the end of the page above the place order button there is a check field
    I have read and agree to the website terms and conditions * with a link to terms page that opens below the link.

    Now if you press at terms and conditions link is not opening.

    October 29, 2018 at 4:37 am #1027368
    Ismael

    Hi,

    The terms and conditions link is working properly on my end. (see private field)

    Best regards,
    Ismael

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