Changing Layout of a Color Section

Thanks for your fast reply ;)
I have the version 3.4.3 of Enfold. Could it be that you done a little typing mistake? :D
In my case the following text is shown under the topic theme update: “Theme Updates
No Updates available. You are running the latest version! (3.4.3)”

All the layout and content elements work solid only the team member and the colour section won’t work.
I think the best case is, when I will give you a temporary admin access for my website.
How could I send you the data?

Cheers
Martin

I can’t change the layout of a color section and can’t edit a team member element. It doesn’t work on every site.
Changing and editing the other sections and elements work solid.

• This reply was modified 9 years, 1 month ago by msteid.

Hi Rikard,
I tried to overwirte the the theme file with a fresh copy from my Themeforest account. It doesn’t help.
And i added our ThemeForest username and API key to get automatic update notifications. The following text is approaching:

“Theme Updates No Updates available. You are running the latest version! (3.4.3)”.
What could be the issue that some content and media elements don’t work?

• This reply was modified 9 years ago by msteid.

now I am helplessly and I hope that someone could give me another solution. If you need administration acess again please let me know. Or maybe it is possible to talk to someone from the Krisie team for example in Skype. My native languages are German and English.

Hey Yigit!

Thanks for your fast answer. It is the 5.5 PHP version which I am using.

seems to be the same problem: https://kriesi.at/support/topic/better-practice-for-updating-theme/

Sure ;)
Latest version is on the server.
I wan’t to change the layout of a color section, add a picture and some team memebers with the layout editor.
When I press the edit section button the following message appears:

“Fatal error: Uncaught Error: Access to undeclared static property: AviaHtmlHelper::$element in /homepages/42/d601278186/htdocs/clickandbuilds/DeutscheFrdermittelberatung/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/html-helper.class.php:881 Stack trace: #0 /homepages/42/d601278186/htdocs/clickandbuilds/DeutscheFrdermittelberatung/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/html-helper.class.php(133): AviaHtmlHelper::image(Array, Object(avia_sc_section)) #1 /homepages/42/d601278186/htdocs/clickandbuilds/DeutscheFrdermittelberatung/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/html-helper.class.php(43): AviaHtmlHelper::render_element(Array, Object(avia_sc_section)) #2 /homepages/42/d601278186/htdocs/clickandbuilds/DeutscheFrdermittelberatung/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php(160): AviaHtmlHelper::render_multiple_elements(Array, Object(avia_sc_section)) #3 /homepages/42/d in /homepages/42/d601278186/htdocs/clickandbuilds/DeutscheFrdermittelberatung/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/html-helper.class.php on line 881″

So it isn’t possible to edit some layout, content and media elements. That’s my problem because the following message appears.

ok this would be nice Basilis.

Regards,
Martin :)

Basilis, Josue, Yigit, Rikard, Dake or any other person from the support-team can you please inform me, when you are finished with testing?
And can you tell me what you have changed?
It would be nice, if you could test it soon because our business website should be usually online since 4 days. I got this problem now since 2 weeks and recevied no solution for the problem. :(
We are a little bit dissapointed.

Thanks.

Regards,
Martin

I got the error message, when I want to edit the following elements (the others work without any problem):
– layout elements: colour section
– content elements: team members
– media elements: picture, image with hotspots, video, slide-show (full width), featured image slider, galery, masonry gallery

Regards,
Martin