Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • June 15, 2016 at 8:33 am #648475
    adinahirjanu

    Hi,

    Once someone submits the contact form on the Contact Me page the ‘thank you’ window seems to reduce to about a 1/3 of the initial size. And that means that the photo that I put beside the contact form is not visible as a whole anymore when the message is sent. Can this window keep its size once the ‘thank you message’ appears or maybe make the photo disappear as well when the form disappears?

    Thanks.

    June 16, 2016 at 4:45 pm #649316
    Yigit

    Hey adinahirjanu,

    Can you please post the link to your page where we can see the changes you would like to make?

    Best regards,
    Yigit

    June 18, 2016 at 10:36 pm #650298
    adinahirjanu

    Hi,

    my site is not live yet. I try to sort everything out before putting it live.

    I’ve added my site details below.

    Thanks.

    June 21, 2016 at 4:29 am #651219
    Ismael

    Hi,

    Please add this in the Quick CSS field:

    .page-id-5447 #av-layout-grid-1 {
    min-height: 430px;
}

    Or edit the grid layout, add a unique Section ID to it. Replace the selector #av-layout-grid-1 with the Section ID.

    Best regards,
    Ismael

    June 27, 2016 at 1:05 pm #653763
    adinahirjanu

    Hi,

    I’ve added the CSS code suggested but the window still seem to reduce in size and so my photo gets cut. Can you please advise further.

    Thanks.

    June 30, 2016 at 6:13 am #655093
    Ismael

    Hi,

    You have the following code in the Quick CSS field. They should be added in the functions.php file:

    
// Register new icon as a theme icon
function avia_add_custom_icon($icons) {
	$icons['icon_name']	 = array( 'font' =>'amazon', 'icon' => 'ue808');
	return $icons;
}
add_filter('avf_default_icons','avia_add_custom_icon', 10, 1);

// Add new icon as an option for social icons
function avia_add_custom_social_icon($icons) {
	$icons['Icon Label'] = 'icon_name';
	return $icons;
}
add_filter('avf_social_icons_options','avia_add_custom_social_icon', 10, 1);

    Best regards,
    Ismael

    June 30, 2016 at 4:05 pm #655346
    adinahirjanu

    Hi Ismael,

    I think you replied to a different post of mine. This is about the contact form and not the social media icons issue which is now solved.

    Thanks.

    July 3, 2016 at 10:51 pm #656335
    adinahirjanu

    Any update about this issue, please. Thanks.

    July 4, 2016 at 3:35 am #656368
    Ismael

    Hi,

    The css codes are not working because you have that php code in the Quick CSS field. PHP codes are not going to work on that field.

    Best regards,
    Ismael

    July 4, 2016 at 11:31 pm #656786
    adinahirjanu

    Hi,

    I’ve just checked the Quick CSS and I can only find the following codes:

    #top .slide-meta {
    display: none;
    }

    #top .slide-entry-title{
    color: #3E4D5B;
    }
    #menu-item-6927 a {
    background: #3E4D5B;
    padding: 3px 10px;
    font-size: 10.5px;
    }

    .page-id-5447 #av-layout-grid-1 {
    min-height: 430px;
    }

    July 4, 2016 at 11:32 pm #656787
    adinahirjanu

    So how can I find the one you are mentioning so I can delete it? Thanks!

    July 6, 2016 at 4:45 pm #657595
    Andy

    Hi,

    I checked your contact form and it seems to be fine now when trying to submit it. So could you fix it already?

    Best regards,
    Andy

    July 6, 2016 at 9:45 pm #657731
    adinahirjanu

    Hi, the form is not fixed. The page still seems to reduce in size once the form is submitted so then only 1/3 of my picture beside the form shows. Can you please advise what to do next. I raised this issue almost a month ago and I feel like it’s going nowhere.

    July 6, 2016 at 9:50 pm #657732
    adinahirjanu

    I just sent you links to two screenshots to better illustrate the issue I experience. Once the forms is submitted I would prefer that the dimension of the page stays the same so my picture is not cut.

    July 9, 2016 at 3:12 am #658673
    Ismael

    Hi,

    So how can I find the one you are mentioning so I can delete it? Thanks!

    We already removed that code from the Quick CSS field. This is how we see the site on our end:

    View post on imgur.com

    Please remove browser cache or hard refresh the page before testing the contact form.

    Best regards,
    Ismael

  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 15 total)
  • You must be logged in to reply to this topic.