hey There,
I changed my Branding (also at Envato Themeforest I changed my Email) and now, when I put in a Token for the first Licence I bought (for my Brand)
It says, the Name is invalid:
Last time we checked the token we were not able to connected to Envato:
Purchases could not be accessed
Username could not be accessed (needed for your information only)
E-Mail could not be accessed (needed for your information only)
Following errors occured:
Purchases: Errorcode 403 returned by Envato: Forbidden:
– response_code: 403
– reason: scope-missing
username Errorcode 403 returned by Envato: Forbidden:
– code: not_authenticated
email Errorcode 403 returned by Envato: Forbidden:
– code: not_authenticated
Purchases: A problem occured accessing your purchases. Unable to check for updates.
Attached you see the original licence certificat i bought.
_—-
What can I do?
Hi Monika,
Please make sure you have the correct permission:
For further information please follow the instructions in our documentation: https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token
Best regards,
Nikko