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  • April 22, 2021 at 1:37 am #1295900
    Leah Phillips
    Guest

    Hi There
    We have the Enfold Theme on our Website – http://www.meredithcommunitycentre.com.au, this was purchased by our previous manager and placed under her email address – (Email address hidden if logged out) instead of our email.
    As she has now left the organisation, we are unable to receive updates for our theme which is causing issues. Can you please advise how we can get this contact emails address changed please.

    April 22, 2021 at 2:10 pm #1296057
    Yigit

    Hey Leah,

    Thanks for contacting us!

    Purchase and download processes are managed by Envato. You would need to contact Envato support to request transfer of the license. I am not sure if that would be even possible but if it is, you would probably need to provide a copy of the license and payment slip as proof of purchase.

    I checked our database however it seems like the previous manager has not registered on our support forums.

    Regards,
    Yigit

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