Viewing 10 posts - 31 through 40 (of 40 total)
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  • #1096795

    Hi hunter_ncmed,

    Please describe step by step how to reproduce the issue and validate all the css that you have in the Quick css.

    Best regards,
    Victoria

    #1096990

    Step by Step Reproduction of Issue:
    1. Make any change to any style in the General Styling Tab (Primary Color, Logo Area font color, Quick CSS) and after clicking the Save all changes button in blue in the bottom right hand corner; the animations and rollovers break as described in detail here: https://kriesi.at/support/topic/styling-header-main-menu-breaks-image-animations-counters-and-rollovers/

    2. Make any change to any style in the Advanced Styling Tab (Menu Links in overlay/slide out, Main Menu Links, All headings) and after clicking the Save all changes button in blue in the bottom right hand corner; the animations and rollovers break as described in detail here: https://kriesi.at/support/topic/styling-header-main-menu-breaks-image-animations-counters-and-rollovers/

    3. Quick CSS Validation (General Styling Tab)
    The only CSS that is in the Quick CSS section is the ampersand style that was baked into the template when purchased:

    .special_amp { color: i#54f442; font-family: Nobile; font-size: 24; }

    I want to change this too, but when I click the blue Save all changes button in the bottom right hand corner; all the animations and rollovers break as in detail here:
    https://kriesi.at/support/topic/styling-header-main-menu-breaks-image-animations-counters-and-rollovers/

    With all due respect Victoria, if you can’t identify this problem after all of the descriptions and images I have provided for you, can you please assign to another moderator to look at. It’s been almost 40 days of back and forth on this topic and you just don’t seem to grasp the issue at hand. I’ve never had so much difficulty on this forum identifying an issue and resolving it. I’m running out of time on this and just trying to get it resolved and you just can’t seem to get out of the gate on helping/resolving the issue. Not sure how I can be more descriptive about this. It seems that there is a glitch in the Styling tabs when saving any Enfold Theme Option. At least in my case. Something has been corrupted along the way and I have made no major changes to the theme since purchase, just plugging in my own assets. Never had an issue with the other Enfold themes we have purchased and redesigned. In fact we love the theme, but need to move forward.

    Thanks.

    #1098349

    Hi hunter_ncmed,

    I can see the mistake in this code already:

    
    .special_amp { color: i#54f442; font-family: Nobile; font-size: 24; }
    

    Please try it as

    
    .special_amp { color: #54f442; font-family: Nobile; font-size: 24px; }
    

    Best regards,
    Victoria

    #1098516

    Yes. I saw that too, but when I make any changes and hit Save all changes, the animations and rollovers break. I want to take that code out entirely. I want to use a different font and different weight. No luck. That’s not the issue. I’ve updated that and saved, and now the animations are not loading correctly. Look at it now, animations all busted up.

    #1099756

    Hi hunter_ncmed,

    Please update the theme to Enfold 4.5.7, the issue should be resolved.

    Best regards,
    Victoria

    #1100301

    I’ve updated the theme to 4.5.7 and the problem still persists.

    #1102625

    Can someone please help with this? I have paid for extended support through Envato and other forum topics are being attended to within 1-2 days of being posted. Just trying to get this resolved. Thank you.

    #1102796

    Hi,

    We can’t access the site using the credentials that you provided in the previous thread. Please open a new ticket and post the necessary details in the private field. We’ll continue there.

    Related thread: https://kriesi.at/support/topic/styling-header-main-menu-breaks-image-animations-counters-and-rollovers/#post-1088409

    Best regards,
    Ismael

    #1103042
    This reply has been marked as private.
    #1104214

    Hi,

    Thank you for updating us. When you create a new ticket please do not forget to share a precise URL where we can inspect the element in question.

    Please bookmark Enfold Documentation for future reference.

    Thank you for using Enfold :)

    Best regards,
    Vinay

Viewing 10 posts - 31 through 40 (of 40 total)
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