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  • March 30, 2022 at 5:17 am #1346502
    Portfoli0CSG

    Certain fields (seems like it’s Single Line Text) on my Gravity Forms forms aren’t displaying when the website is viewed on a tablet or similar size. They’ve displayed in the past and I’m unsure when they stopped (the website has been up for years now but is regularly maintained). With this I’m also unable to edit the fields as well – the right side pannel that has ‘Add Fields’ and ‘Field Settings’ cannot be clicked or scrolled through and does not change when you click a field to edit it.

    I’ve troubleshooted and discovered it’s an Enfold theme conflict. I’ve looked around and tried a few different things including No Conflict in the Gravity Forms Settings and have found no solution. Please assit.

    Logins in Private Content

    Thank you

    March 30, 2022 at 2:08 pm #1346579
    Ismael

    Hey Portfolio,

    Thank you for the inquiry.

    The form fields are not displaying on certain screen sizes because of this css code.

    @media only screen and (max-width: 1024px) and (min-width: 768px) {
    input {
        position: absolute;
        opacity: 0;
        z-index: -1;
   }
}

    We are not yet sure where this particular css code is located because the stylesheets are merged when we checked the site. Please try to disable the Enfold > Performance > File Compression settings temporarily.

    Best regards,
    Ismael

    March 31, 2022 at 1:47 am #1346681
    Portfoli0CSG

    Ah! Thank you!

    I was looking for a styling code issue originally but couldn’t work it out myself.

    I found the code you referenced (it was in the Child style.css file) and have removed it and also disablsed the File Compression and the form is now working properly on tablet view.

    Thank you :)

    March 31, 2022 at 2:08 am #1346682
    Portfoli0CSG

    Although I’m still unable to edit forms or add new fields. This will become an issue in future if you could please also look into that?

    Thank you.

    April 1, 2022 at 5:12 am #1346808
    Ismael

    Hi,

    Thank you for the update.

    Glad to know that you have found the custom css. Where can we check the input field issue? Please provide a direct link to the panel in the private field. You should also update the theme to version 4.9.2.2.

    Best regards,
    Ismael

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