Viewing 9 posts - 1 through 9 (of 9 total)
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  • April 19, 2023 at 10:54 am #1404926
    lkhst

    Hi,

    Not all the background images of the cells are displaying on mobile for these pages. Some of the images only leaves a blank space:

    What is Body Stress Release?

    Causes of Body Stress

    On desktop the images display correctly.

    How can I make the mobile version to display correctly?

    Thanks,
    Schalk

    April 20, 2023 at 1:27 pm #1405044
    lkhst

    I am still waiting for a solution to this issue.

    April 21, 2023 at 1:07 am #1405106
    Mike

    Hi,
    Thank you for your patience, it looks like you are using empty grid cells with a background image, the background image doesn’t give the cell a height when the cells are stacked in mobile, so to correct please add a white-space element with a height you would like to see on mobile, such as 300px.

    Best regards,
    Mike

    April 21, 2023 at 8:04 am #1405134
    lkhst

    Hi Mike, thanks for your answer. I added the whitespace and made it 400px.All the image seem to be displaying now.
    The images are not displaying in order as it is on the desktop site though. I tried to set he mobile braking point to the different positions, but it is not resolving the position of the images. Anything else I can do?

    April 21, 2023 at 12:07 pm #1405156
    Mike

    Hi,
    I see that you are using v5.1.2, please try updating to v5.5 and see if that corrects, if not then please include an admin login in the Private Content area so we can be of more assistance.
    If you have trouble updating in the theme settings with the Token, try downloading the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    April 21, 2023 at 12:27 pm #1405162
    lkhst

    Thanks Mike. I did the update but the issue unfortunately persists. I have included login details for you in the private section to have a look.

    April 21, 2023 at 6:01 pm #1405192
    Mike

    Hi,
    Thanks for the login, on the /what-is-bodystress/ page I set each of your Grid row cells to Individually select position for each column
    Enfold_Support_1824.jpeg
    and then each cell I assigned either position one or two to set the page as text, image, text, and so on:
    Enfold_Support_1826.jpeg
    This seems to work now, please clear your browser cache and check and then try this on your other page.

    Best regards,
    Mike

    April 22, 2023 at 8:13 am #1405213
    lkhst

    Hi Mike,

    Thank you so much! The issue has been resolved.

    Best,
    Schalk

    April 22, 2023 at 12:53 pm #1405228
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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