Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #1250881
    Michael Moore
    Guest

    Hi,
    I recently purchased your Enfold Them for a customers website and I cannot get the personal token to work. Below is the information.

    Thank you!

    #1251015

    Hey Michael Moore,

    Thanks, these permissions needed to be checked on that token, currently, its permission is not sufficient:

    • View and search Envato sites (checked by default)
    • View your Envato account username
    • View your email address
    • View your account profile details
    • Download your purchased items
    • Verify purchases of your item
    • List purchases you’ve made

    Best regards,
    Nikko

    #1251227

    Nikko,
    Those are the permissions I have checked. It does not work with those permissions. Please help! My customer is mad at me.

    #1251615

    Hi laserblaze,

    Please try to use this plugin: https://envato.com/market-plugin/

    Or you can try to follow these steps to update Enfold manually (make sure to have a backup):

    1. Login to ThemeForest and download the Enfold theme.
    2. Right-click over the downloaded zip file and extract/unzip it.
    3. It should generate a new folder, open it and look for the enfold folder
    4. Right-click the enfold folder then zip it, here’s a tutorial on how to create a zip file in windows: https://www.howtogeek.com/668409/how-to-zip-and-unzip-files-on-windows-10/ (this should create enfold.zip
    5. Log in to WordPress as and Admin.
    6. Install and activate a maintenance plugin and put your site in Maintenance mode.
    7. Go to Appearance > Themes, switch to a default WordPress theme like TwentyTwenty then delete Enfold.
    8. Click on the ADD NEW button.
    9. Click on the UPLOAD THEME button.
    10. Click BROWSE and choose enfold.zip file
    11. Click the INSTALL NOW button and switch to Enfold or your child theme.
    12. Remove the maintenance mode then deactivate and remove the maintenance plugin.

    Best regards,
    Nikko

    #1251745
    This reply has been marked as private.
    #1251919

    Hi laserblaze,

    Please disable your caching plugin and CDN and try again.

    Best regards,
    Victoria

    #1251956

    It is a brand new install with NO caching Plugin or CDN. I still get the same error.
    Please have someone look into the issue that is qualified and knows what they are talking about instead of guessing. I have a very irate customer on my hands because your Theme Token is NOT working.

    #1251969
    Michael Moore
    Guest

    Disregard! I finally figured it out on my own!

    #1251974

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here.

    Best regards,
    Jordan Shannon

Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘ccrmachinery.site personal token not working’ is closed to new replies.