Viewing 10 posts - 1 through 10 (of 10 total)
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    Posts
  • February 21, 2018 at 11:35 am #915359
    DaWeb

    Hello,

    could you help me.

    After updating woocommerce the pictures in web shop have different sizes. How to fix this?

    Page: https://dekorativne-rastline.si/trgovina-bonsai

    Regard,
    Daniel

    February 21, 2018 at 12:57 pm #915407
    Nikko

    Hey dadisk8,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    February 21, 2018 at 1:10 pm #915418
    DaWeb

    Hei Nikko,

    thank you for the quick reply. I really hope you figured out how to solve this problem.

    Best regards,
    Daniel

    February 21, 2018 at 2:57 pm #915476
    Victoria

    Hi Daniel,

    Can you disable caching and minification for now?

    Best regards,
    Victoria

    February 21, 2018 at 3:16 pm #915493
    DaWeb

    Hi Victoria,

    I disabled caching plugin, but the issue is the same.

    Best regards,
    Daniel

    February 21, 2018 at 3:38 pm #915516
    Victoria

    Hi Daniel,

    You need to be running at least php5.6.3 for the code to work properly. Please consider upgrading.

    Best regards,
    Victoria

    February 25, 2018 at 5:59 pm #917472
    DaWeb

    Hi Victoria,

    thank you for the reply.
    I will make an update and see if this causes the issue.

    I will also give you a feedback.
    Best regards,
    Daniel

    February 25, 2018 at 6:09 pm #917477
    Mike

    Hi,
    Glad to hear, we will leave this open for now for your update.

    Best regards,
    Mike

    March 1, 2018 at 10:28 am #919516
    DaWeb

    Hi,

    After we updated the PHP to 5.6.33, the issue is the same.

    Best regards,
    Daniel

    March 1, 2018 at 9:24 pm #919915
    Basilis

    Hi,

    Can you please update to php7+ so it can work please?

    Best regards,
    Basilis

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