Viewing 20 posts - 1 through 20 (of 20 total)
  • Author
    Posts
  • April 3, 2018 at 5:18 pm #936663
    Rgrant74

    Hello,

    My blog post category pages do not show an image for the post. Can you tell me how to resolve this and how to remove the post author title as well?
    THanks

    April 3, 2018 at 9:23 pm #936797
    Jordan Shannon

    Hey Rgrant74,

    Have you added the Featured Image from the post creation page? Also, please provide a link to the page so we can inspect how to hide the author title.

    Best regards,
    Jordan Shannon

    April 3, 2018 at 9:42 pm #936808
    Rgrant74

    Hi Jordan, Yes all posts have a feature image

    April 3, 2018 at 10:02 pm #936819
    Jordan Shannon

    Hi,

    Do you mean the images are not showing here:

    https://snag.gy/x8pLns.jpg

    Best regards,
    Jordan Shannon

    April 4, 2018 at 1:08 am #936873
    Rgrant74

    yes

    • This reply was modified 6 years, 7 months ago by Rgrant74.
    April 4, 2018 at 1:52 pm #937149
    Victoria

    Hi Rgrant74,

    Those posts are made with the Advanced Layout Builder, they do have an image in the text, but the featured image is not set and so there is no thumb for the category display. You need to set a featured image for any post.
    Image 2018-04-04 at 19.52.39.png

    Best regards,
    Victoria

    April 4, 2018 at 3:51 pm #937239
    Rgrant74

    Hi Victoria, ALL posts (save 2 that I’m working on) have a featured image set. Yes, there is an image in the text but there is also a featured image set. One post even has a different image as featured than in the post body and the featured image appears on the blog page wit the Blog Post element along with the others. Yet those same posts do not show an image on the post category pages. Also, if I use the featured image slider they all appear. If from your end it appears I do not have a featured post set then there is something odd going on because I definitely do.

    • This reply was modified 6 years, 7 months ago by Rgrant74.
    April 4, 2018 at 4:34 pm #937279
    Victoria

    Hi Rgrant74,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    April 4, 2018 at 4:35 pm #937280
    Rgrant74

    Sure. I’m not sure the best way to do this but I’ve created a user

    • This reply was modified 6 years, 7 months ago by Nikko. Reason: Moved login details in private content for security reasons
    April 5, 2018 at 9:07 am #937559
    Nikko

    Hi,

    I have checked it and I’m not sure why it’s still not appearing, I also see you’re still using 4.2.4, can you try to upgrade to 4.2.6 (make a backup first before upgrading), if that doesn’t help, please give us ftp access.

    Best regards,
    Nikko

    April 6, 2018 at 9:23 pm #938387
    Rgrant74

    Hi Nikko,

    I’ve entered ny API key for updates and it says “No Updates available. You are running the latest version! (4.2.4)”

    I clicked Check Manually and it isn’t offering me any updates for Enfold

    Please let me know how to give you ftp access.

    THanks

    April 9, 2018 at 7:27 am #938989
    Victoria

    Hi Rgrant74,

    You can post the FTP credentials in the private box below.

    Best regards,
    Victoria

    April 11, 2018 at 7:49 pm #940624
    Rgrant74

    Here you go. I apologize for the slow response. I’m on vacation and only online from time to time. Thanks for your help

    April 13, 2018 at 6:21 am #941267
    Victoria

    Hi Rgrant74,

    What is the server address?

    Best regards,
    Victoria

    April 13, 2018 at 5:06 pm #941600
    Rgrant74

    Hi,
    I think I’ve included it all below. By server address do you mean the DNS Nameserver?

    • This reply was modified 6 years, 7 months ago by Rgrant74.
    April 16, 2018 at 5:37 am #942417
    Nikko

    Hi,

    I have tested this again on my end, and the reason why it’s not showing the featured image is because you have chosen Use the advance layout editor to build your own blog layout (simply edit the page you have chosen in Enfold->Theme Options as a blog page) in Blog Layout, found in Enfold > Blog Layout, to change this please edit enfold > includes > loop-index.php file and find this code (line 109):

    
if(strpos($blog_style, 'big') !== false)

    replace it with:

    
if(strpos($blog_style, 'big') !== false || $blog_style == 'custom')

    and that should make it appear even with the same settings you set. Let us know if this helps :)
    Best regards,
    Nikko

    April 16, 2018 at 1:43 pm #942564
    Rgrant74

    Thank you Nikko! I made the change and they are appearing. Is there anyway for me to set the image size? It seems to be blowing out my images so they are blurry.

    • This reply was modified 6 years, 7 months ago by Rgrant74.
    April 18, 2018 at 3:27 am #943342
    Ismael

    Hi,

    In the same file (loop-index.php), look for this code around line 46.

    $size = strpos($blog_style, 'big') ? (strpos($current_post['post_layout'], 'sidebar') !== false) ? 'entry_with_sidebar' : 'entry_without_sidebar' : 'entry_without_sidebar';

    Set the “square” thumbnail to “entry_without_sidebar”.

    Best regards,
    Ismael

    April 21, 2018 at 2:12 pm #944906
    Rgrant74

    All fixed! You guys have been such a great help. Thank you

    April 23, 2018 at 3:02 am #945177
    Nikko

    Hi,

    Glad that we could help! Please feel free to comeback if you need further assistance.
    Thanks for using Enfold and have a great day :)

    Best regards,
    Nikko

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