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Viewing 14 posts - 1 through 14 (of 14 total)
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    Posts
  • April 28, 2016 at 1:36 pm #623692
    Creation-MA

    Hi,
    I have all my portfolios categories displayed on the attached page, and it used to have the list of categories to filter the displayed images, but recently the filters desapeared.
    Any idea why and how to get it back?
    Regards

    April 30, 2016 at 3:44 pm #625061
    Josue

    Hey!

    Please update the theme to the latest version (3.5.4).

    Best regards,
    Josue

    April 30, 2016 at 11:54 pm #625188
    Creation-MA

    I updated to latest verion 3.5.4, but the issue remains

    May 1, 2016 at 12:15 am #625197
    Josue

    Hi,

    Can you please create us a WordPress administrator account? post it here as a private reply.

    Regards,
    Josue

    May 1, 2016 at 1:02 am #625206
    Creation-MA

    Sure, here it is

    May 3, 2016 at 10:52 am #626316
    Andy

    Hi,

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
    In addition to that, please let us know if we are allowed to deactivate one or more of your plugins as well for testing purposes :)

    Best regards,
    Andy

    May 3, 2016 at 6:02 pm #626649
    Creation-MA

    Hi, I just tried disabling all my plugins at once, but the issue remains.
    You are allowed to disable plugins for testing if you re-enable them afterward.

    Regards

    May 6, 2016 at 5:26 am #628083
    Ismael

    Hi,

    We checked the page today and the category filters are there. Is this fixed? Please try to remove browser cache or hard refresh the page because you might be looking on a cached version of the site.

    Best regards,
    Ismael

    May 6, 2016 at 9:47 am #628184
    Creation-MA

    Hi, I tried removing my chome browser cache, but there is still no category filters. To make sure, I also tried with ms edge browser, and the same issue remains
    Regards

    May 10, 2016 at 5:38 am #629600
    Ismael

    Hi,

    Weird. This is a screenshot from chrome:

    View post on imgur.com

    Best regards,
    Ismael

    May 10, 2016 at 8:16 am #629702
    Creation-MA

    Hi,
    Sorry my question was unclear: this page has a masonry galery, this the option activated to display sort options, but they don’t show up.

    Below the massonry gallery, there was a Portfolio with sort options activated and working, but this is not what I need. (I just deleted it)

    How do I get my masonry gallery sort options displayed?

    Thanks

    May 11, 2016 at 6:20 am #630422
    Ismael

    Hey!

    I see. We checked the masonry element and the categories are not selected properly. It’s working now: http://creation-ma.fr/photographie/

    Cheers!
    Ismael

    May 11, 2016 at 5:12 pm #630842
    Creation-MA

    Thanks for your help it’s nice. The categories used to be centered and now they are right aligned, but it’s ok like that

    May 13, 2016 at 7:23 am #631862
    Ismael

    Hi,

    Great. Let us know if you need anything else. :)

    Best regards,
    Ismael

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