Viewing 15 posts - 1 through 15 (of 15 total)
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  • #922662

    Hello,

    Seems like the latest updated Enfold theme is causing issues for our site.

    Catchable fatal error: Argument 1 passed to AviaBuilder::handler_wp_dbx_post_sidebar() must be an instance of WP_Post, instance of stdClass given in /home/website/public_html/example.org/list/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/template-builder.class.php on line 261

    Any advice on how to resolve the issue? Appreciate your prompt reply.

    Thank you,

    Nik

    #922663

    Hey Nik,

    Please make sure your PHP version is minimum 5.6 which is recommended minimum version for WordPress. Enfold is compatible up to 7.x and we would recommend you to upgrade to 7.x. You can contact your hosting provider and they can upgrade it for you.
    If that does not help, could you please post FTP and WP admin logins in private content field so we can look into it?

    Cheers!
    Yigit

    #922779
    This reply has been marked as private.
    #922904

    Hi,

    Best regards,
    Victoria

    #923285
    This reply has been marked as private.
    #923610

    Hi Nik,

    Thank you. I asked my colleagues to have a look.

    Best regards,
    Victoria

    #924122

    Hi Victoria,

    Would you please ask your colleagues to provide their IP addresses to be included in the main domain security plugin? Otherwise, they may not be able to access the wp login. Access FTP shouldn’t be an issue.
    Thanks,
    Nik

    #924724

    Hi Victoria,
    Any update on resolving the issue? Appreciate your early reply.

    Thanks,

    Nik

    #925336

    Hi Nik,

    Sorry for the late response, my temporary ip address is in private content.

    Best regards,
    Nikko

    #925632

    Hi Nikko,

    Your temporary IP has been added.

    Looking forward to your solution soon. We need to get the site going ASAP.

    Thanks,

    Nik

    #925871

    Hi Nik,

    I still see the same as Victoria when trying to access your WP Dashboard, ftp is working fine though. Also, where can we see the error you posted above?

    Best regards,
    Nikko

    #925912

    Hi Nikko,

    That’s strange. Another party was able to access the site before I updated the enfold theme. Below is the wp admin access again. The info. is in private content. Would you please try again?

    I just logged into the site and looked at the post. Interestingly, the error had disappeared which is great, but the text in the post content is not visible unless the post content is highlighted.

    Did you fix something via FTP access?

    Thanks,

    Nik

    #926053

    Hi,

    I’m still getting the same problem trying to access your site, I only changed wp-config.php file yesterday and enabled debugging, so if I get the chance to check again, I can get some error logs to check on, I have added this in wp-config.php:

    define( 'WP_DEBUG', true );
    
    // Enable Debug logging to the /wp-content/debug.log file
    define( 'WP_DEBUG_LOG', true );
    
    // Disable display of errors and warnings 
    define( 'WP_DEBUG_DISPLAY', false );
    @ini_set( 'display_errors', 0 );

    Best regards,
    Nikko

    #926454

    Thank you very much, Nikko for your support. Apparently, the Avia builder had a conflict with the GeoDirectory plugin. The plugin developer provided some code snippets to fix the issue. All is good for now.

    It’s odd that you couldn’t access the wp site. Your IP was input into the security systems, unless it changed in the last 24 hours as it’s dynamic.

    Cheers,

    Nik

    #926492

    Hi Nik,

    You’re always welcome and just glad that we could help :) I have disabled debugging in your wp-config.php:

    define('WP_DEBUG', false);

    As for my ip it’s still the same, I haven’t turned off my modem so it doesn’t change my ip, anyway glad that it’s all good and thanks for letting us know there’s an issue with GeoDirectory plugin. Thanks also for using Enfold :)

    Best regards,
    Nikko

Viewing 15 posts - 1 through 15 (of 15 total)
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