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  • October 25, 2017 at 6:39 pm #868881
    mmf1

    Hello, I work for a company that uses the enfold theme on all our sites. The catalogue element is giving us an issue. On the backend the elements are blank and will not allow us to edit them. On the front end of the sites the content is still showing. please respond.

    October 25, 2017 at 11:03 pm #868992
    Jordan Shannon

    Hey mmf1,

    If possible, please try disabling all active plugins to see if the issue resolves. Also, please link to the page in question and provide admin info in the private area if possible.

    Best regards,
    Jordan Shannon

    October 27, 2017 at 1:32 am #869365
    mmf1
    This reply has been marked as private.
    October 27, 2017 at 11:35 pm #869773
    Jordan Shannon

    Hi,

    So the the issue arose when updating to PHP7? Are all the sites updated to the latest version of Enfold?

    Best regards,
    Jordan Shannon

    November 13, 2017 at 10:45 pm #876338
    mmf1

    yes all sites are updated to the latest version of enfold theme. and yes the issue did arise once the php was updated to php version 7. we had to change the php version to all over our sites back to 5.6

    November 14, 2017 at 8:23 pm #876767
    Yigit

    Hi,

    If issues related to PHP7, that means you are probably using an older version of the theme as Enfold was already made PHP7 compatible. Please update Enfold to the latest version 4.2 – kriesi.at/documentation/enfold/using-a-child-theme/ and upgrade PHP version :)

    Best regards,
    Yigit

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