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  • #583055

    Hi,

    I changed the shop page – ‘cart’ to ‘carrinho’ (Portuguese word).
    When there’s no user login and after added some product the cart button/text is linking to the original ‘cart’ url and not to the new one ‘carrinho’.
    This appens in all browsers with the exception on google chrome, with which I usually work.

    I appreciate your help.

    Kind regards

    #584649

    I wonder why there are newer tickets already with your support when I’m in two business days waiting for an answer.

    #585411

    Hey!

    Are we allowed to disable all active plugins for testing purposes?
    Please note that specific issues may take longer to resolve also self posting does not help at all in urgent cases. If your case is urgent please try avoiding that.

    Best regards,
    Yigit

    #585479

    Hi Yigit,

    Thanks for the answer.
    Yes you may do all the tests you need, please.

    All I’m expecting is equal treatment of my requests compared to other customers.
    And if there are urgent criteria they should be better highlighted as an option.

    Regards

    #586263

    Hey!

    I tried switching to default theme temporarily and it still does not work correctly but that made it clear that issue is not Enfold related. Could you please contact WooCommerce support regarding the issue?

    We do treat every user equally. As i mentioned above, some issues may take longer to resolve. We reply to other users in the meantime who have simpler questions/issues. And you can always write “urgent” in thread title so we will try to reply quicker.

    Cheers!
    Yigit

    #586287

    Hi Yigit,

    Thanks for the reply.
    I’m going to contact woocommerce support.

    Regards

Viewing 6 posts - 1 through 6 (of 6 total)
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