Viewing 13 posts - 1 through 13 (of 13 total)
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    Posts
  • July 7, 2015 at 8:32 am #469451
    marcritz

    Hi seems that today my carousel and shortcodes won’t work.

    July 7, 2015 at 3:16 pm #469712
    Yigit

    Hi marcritz!

    You are currently using an older version of the theme. Please update Enfold to the latest version 3.2.2 – kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Yigit

    July 8, 2015 at 7:15 am #470029
    marcritz

    Updated my theme and it worked for sometime but now it’s back. Any other way to fix this? Thanks!

    July 8, 2015 at 6:12 pm #470440
    Elliott

    Hi!

    Your getting a javascript error related to gravatar it looks like. Try deactivating all of your plugins and then clear your browser cache to see if it goes away.

    Regards,
    Elliott

    July 9, 2015 at 5:09 am #470607
    marcritz

    Thanks for helping, but I tried disabling all the plugins and browser cache, but same problem still persist.

    July 9, 2015 at 2:26 pm #470877
    marcritz

    Can I just give you access to the blog and check it out? I really need help on this as. Thanks!

    July 9, 2015 at 2:33 pm #470890
    Basilis

    Hey!

    Please provide your data into a private data, so we can give a look at the backend.

    Regards,
    Basilis

    July 9, 2015 at 2:36 pm #470892
    marcritz

    Attached it in the private content. Thanks!

    July 9, 2015 at 4:06 pm #470971
    Rikard

    Hi!

    Could you try to overwrite your theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    July 22, 2015 at 5:13 am #476847
    marcritz

    Hello,

    Everything seems to be fine ever since I updated the theme until yesterday. Same problem again, the carousel and shortcodes won’t work.

    July 23, 2015 at 8:19 am #477553
    Rikard

    Hi!

    It’s most likely a conflict with a plugin, are we allowed to disable them for testing purposes?

    Regards,
    Rikard

    July 23, 2015 at 10:24 am #477608
    marcritz

    Hi!

    I tried reinstalling the wordpress and disabling all plugins but it is still not working. Yes you may disable them for testing purposes. Thanks.

    July 24, 2015 at 3:58 pm #478238
    Elliott

    Hey!

    Deactivating all of your plugins took care of most of the errors but there is still one left that I cannot figure out.

    TypeError: this.on is not a function
	

...function(){l(c,d)},e.timeout)))};return this.on({"mouseenter.hoverIntent":m,"mou...

    It’s the script WordPress uses for the admin bar when your logged in. (you shouldn’t see any problems when your logged out)

    Not sure what’s going on with that. The only thing I can recommend is to do a backup and reinstall WordPress.

    Best regards,
    Elliott

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