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  • October 27, 2020 at 7:27 pm #1256173
    hector1069

    I have created a website with a gallery and I have choosen the option of “Loud more” (Cargar más), but it is not working and I not know why.

    Galería virtual

    Could you help me?

    Thanks.

    Almudena de Andrés

    October 29, 2020 at 7:13 am #1256606
    Nikko

    Hi hector1069,

    Thanks for giving us admin access.
    The problem seems to be coming from the cache.
    It’s working on my end however I noticed if I’m not logged in pagination is showing instead of Load More.
    Also, the animation was not smooth though it worked which should be fixed in the latest version of Enfold (make sure to have a backup before updating)

    Best regards,
    Nikko

    October 29, 2020 at 3:20 pm #1256765
    hector1069

    Thanks, I will wait for the update.

    Regards,

    Almudena.

    October 29, 2020 at 6:09 pm #1256833
    Nikko

    Hi Almudena,

    There’s already a new update, the latest version is 4.7.6.4 and the one you’re using is 4.7.3
    You can check the changelog for details: https://kriesi.at/documentation/enfold/changelog/

    Best regards,
    Nikko

    December 22, 2020 at 11:49 am #1269290
    hector1069

    I have update the theme, but the problem is still without resolve.

    Could you check it again?

    Regards,

    Almudena.

    December 23, 2020 at 5:37 pm #1269573
    Nikko

    Hi Almudena,

    Thanks for giving us admin access.
    I have checked it again and I do see the issue though there’s no js error in the console so it’s a bit tough to pinpoint the issue and would need to debug your site (including disabling of plugins).
    Can you setup a staging site for us? so we can investigate on it without risking your live site.
    Here’s a simple tutorial to follow: https://themeisle.com/blog/wordpress-staging-site/

    Best regards,
    Nikko

    January 7, 2021 at 9:11 pm #1270954
    hector1069

    Hi!!
    I have set the plugin and I have done the staging site for you. I hope you can resolve this matter.
    Thanks.

    Best Regards.
    Almudena

    January 11, 2021 at 7:49 am #1271505
    Nikko

    Hi Almudena,

    Thanks for providing the staging site.
    I have set Disabling of template builder elements to Always load all elements and it worked properly on your site.
    Please review your site :)

    Best regards,
    Nikko

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