Viewing 16 posts - 1 through 16 (of 16 total)
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  • #1125497

    When i use a Fullwidth Easy Slider and it uses the fallback image on mobile, i doesn’t seem to show my caption

    #1126005

    Nobody knows how to solve this? It’s quite a big issues actually 🤔

    #1126122

    Is this the official support place i’ve paid for?

    #1126133

    Hi,

    We would like to apologize for the delay.

    Try to apply a minimum height for the slider using css.

    @media only screen and (max-width: 767px) {
        #full_slider_1 .avia-slide-wrap {
            min-height: 75vw;  
            background-repeat: no-repeat !important;
            background-size: cover !important;
        }
    }

    Or replace the current slider with the Fullscreen Slider.

    Best regards,
    Ismael

    #1126149

    Hi Ismael,

    I already had a min-height specified. I’ve tried the fullscreen slider just now, and the result is the same on mobile.

    #1126216

    Hi,

    Thank you for the update.

    You forgot to toggle the file compression settings. We added the css code again in the Quick CSS field and disabled the css compression temporarily. Please don’t forget to remove the browser cache.

    Best regards,
    Ismael

    #1126317

    Hi Ismael,

    Thank you for having a look! I have enabled the compression again and the caption is now showing but as you can see now the image is showing double.

    Site on mobile

    #1126753

    Any idea?

    #1127182

    How can i fix this?

    #1127381

    Hi,

    Clear your cache, it seems that when enabling it, it pulls an old version

    Best regards,
    Basilis

    #1127638

    The cache is cleared and it is still showing the same issue

    #1127867

    Could anyone help me please? If i’m correct Ismael made some changes to my css and now the mobile is showing wrong for over a week! This needs to be fixed asap

    #1128003

    Hi WinBoot,

    What is the issue at the moment? Could you please attach some screenshots of the issue?

    Best regards,
    Victoria

    #1128353

    Hi Victoria,

    I have attached a screenshot a few posts up. The full-width image is showing double on mobile.

    #1128599

    Can someone help me figure this out please? It was caused by one of your moderators and now my site has been messed up for almost two weeks on mobile (which is almost everyone today)

    #1128613

    Hi WinBoot,

    I am seeing the issue. Can you disable caching and minification for now?

    Best regards,
    Victoria

Viewing 16 posts - 1 through 16 (of 16 total)
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