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AuthorPosts
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August 7, 2019 at 1:03 pm #1125497
When i use a Fullwidth Easy Slider and it uses the fallback image on mobile, i doesn’t seem to show my caption
August 8, 2019 at 6:45 pm #1126005Nobody knows how to solve this? It’s quite a big issues actually 🤔
August 9, 2019 at 7:53 am #1126122Is this the official support place i’ve paid for?
August 9, 2019 at 9:02 am #1126133Hi,
We would like to apologize for the delay.
Try to apply a minimum height for the slider using css.
@media only screen and (max-width: 767px) { #full_slider_1 .avia-slide-wrap { min-height: 75vw; background-repeat: no-repeat !important; background-size: cover !important; } }
Or replace the current slider with the Fullscreen Slider.
Best regards,
IsmaelAugust 9, 2019 at 10:27 am #1126149Hi Ismael,
I already had a min-height specified. I’ve tried the fullscreen slider just now, and the result is the same on mobile.
August 9, 2019 at 2:09 pm #1126216Hi,
Thank you for the update.
You forgot to toggle the file compression settings. We added the css code again in the Quick CSS field and disabled the css compression temporarily. Please don’t forget to remove the browser cache.
Best regards,
IsmaelAugust 9, 2019 at 6:16 pm #1126317Hi Ismael,
Thank you for having a look! I have enabled the compression again and the caption is now showing but as you can see now the image is showing double.
August 12, 2019 at 10:44 am #1126753Any idea?
August 13, 2019 at 1:06 pm #1127182How can i fix this?
August 13, 2019 at 7:24 pm #1127381Hi,
Clear your cache, it seems that when enabling it, it pulls an old version
Best regards,
BasilisAugust 14, 2019 at 3:40 pm #1127638The cache is cleared and it is still showing the same issue
August 15, 2019 at 9:24 am #1127867Could anyone help me please? If i’m correct Ismael made some changes to my css and now the mobile is showing wrong for over a week! This needs to be fixed asap
August 15, 2019 at 7:20 pm #1128003Hi WinBoot,
What is the issue at the moment? Could you please attach some screenshots of the issue?
Best regards,
VictoriaAugust 16, 2019 at 8:04 pm #1128353Hi Victoria,
I have attached a screenshot a few posts up. The full-width image is showing double on mobile.
August 18, 2019 at 9:24 am #1128599Can someone help me figure this out please? It was caused by one of your moderators and now my site has been messed up for almost two weeks on mobile (which is almost everyone today)
August 18, 2019 at 11:08 am #1128613Hi WinBoot,
I am seeing the issue. Can you disable caching and minification for now?
Best regards,
Victoria -
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