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Hi! Is it possible to have a caption display in a lightbox image? the hover caption works fine in my gallery, but when I click open the image to a lightbox the caption is not visible. I put content in all of the fields but none are showing up. please advise. thanks much.
Hi AirstreamCoach!
You are adding the caption as shown in screenshot here – http://i.imgur.com/MS8D01f.png
and it does not work?Please confirm to us and if so, please provide us access to your wordpress site, so we can see the issue
Regards,
BasilisYes, the caption is there and it works on hover. but when the lightbox is opened there is no caption. suggestions? You can observe this issue by clicking on any of the galleries from the page below. thanks for your help.
Hey!
Thank you for the link. Edit the images in the Media library then add the image description in the Caption field.
Regards,
IsmaelHi Ismael. Yes, I have done this but still, it does not show a caption in the lightbox photo display. I have the caption and it appears in “hover” over the gallery. But when the lighbox is expanded there is no longer a caption. There is only the #/## photo number in the bottom right corner. please advise. thanks.
Hi!
this is WordPress’ default behavior and has nothing to do with the theme. Go to your Media Library and edit the image in question. The title you enter for the image is the element which will appear in the lightbox.
Best regards,
Andyhave filled in all of the fields. there is no caption shown when viewed in the lightbox. Not on desktop nor in mobile. It is my understanding that a caption should be displayed. Is that correct? If not, then I understand. If so, then can you help me with a fix? Here is an example page below showing the issue. thanks very much for your continued support.
Hey!
you have used a caching Plugin, so activate it again, go into plugin’s settings and choose to switch off caching. Deactivate this and all other plugins. Afterwards clear browser cache and hard refresh a few times.
Cheers!
AndyThanks Andy. I was not able to access the cache plug in settings in order to deactivate. There was an outdated PHP APC extension issue with that plug in. So, I deleted the plug-in altogether. Cleared browser cache a few times. Still no captions in the lightbox view. All i see is the photo number “#/##” in the bottom right corner. Where would my caption appear normally, if this were working correctly? Do you have a link or example you could share? appreciatively.
Hey!
If it’s not working in the Captions field, add the caption or product decription in the Alternative Text field instead. This is much better because search engines like alt attributes for images.
Cheers!
IsmaelHave tried filling in every one of the fields: Title; Caption; Alt text; and Description. Still No captions appear in the lightbox view. There is only the ##/## in the bottom right. If it cannot be done, that’s fine, just let me know and i will stop bothering you with this same question. thanks for your help.
Hi,
in your backend click on Media->Media Library and edit your images in questions there.
Best regards,
AndyHi Andy. Thank you for your suggestion. Again, Yes. I have filled in ALL of the fields. I filled in the “Title”, “Caption”, “Alt Text” & “Descriptions” fields for each photo via the Media library – for each of the photos in question. I filled in the gallery captions as well. Still, no caption appears in the lightbox. Is this feature available in Enfold?? Please advise. thanks.
Hi,
Thanks for your cooperation. When i inspect the lightbox image the <div class=”mfp-title”></div>
should not be empty and needs to have the image caption there. Could you please disable the child theme and activate the main theme anc check it out. We will await for your test results.Best regards,
VinnieHey!
Please go to Dashboard Appearance > Theme > Select Enfold
The look of the site may change depending on the settings but it will be back to normal when to switch back to child theme. Just for testing purpose please switch the theme to Enfold from Enfold Child theme and check for the issue and let us know if that will fix the issue.
Regards,
Vinay@AirstreamCoach:
have you solved this and could you please tell me, how?
I have exactly the same problem, that <div class=”mfp-title”></div> is empty.Hi,
I did recheck the issue the captions are visible upon refresh however when you click next they are not picked up. This could be because of a conflict or a corrupt file. To fix this issue the theme files have to be re-placed over FTP but I suggest wait for a couple of day’s as a new theme update v3.6 is coming out. Try updating the theme it should sort this out as the theme files get updated.
Best regards,
VinayOkay, will do! Yes, that lower left corner caption is exactly what we want. Glad you are adding the feature to the them update. Still *thought* I had seen the feature working previously, so am still a bit confused. Will watch for 3.6 and a resolution. thanks for all your help. :-)
Hi,
The caption feature is already there in the current version but i suspect some files are corrupt hence it is not working correctly on your site. Enfold 3.6 will be out very very soon and i suggest updating the theme instead of replacing the theme files via FTP(let’s keep this as a last resort).
If theme update via Enfold options do not resolve this issue please manually replace the theme files via FTP. Follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
That should fix any issues you are currently experiencing :)
Best regards,
VinayHi Vinay ~ I performed the upgrade and further investigation, but that did not solve the problem. I now think this is issue being caused by code which was added to my theme functions file awhile back. This was added to get rid of the yellow labels that were showing up on hover over each photo on the site. Code was found in your support forum. Bottom line: Is there a way to remove the yellow labels without losing the lightbox captions? thanks so much for your wonderful help! Jen
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