Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • June 9, 2022 at 1:20 pm #1354643
    johnmac1967

    Hi, I’ve uploaded WordPress to V6 and Enfold to V5 and I can’t access the Media Library. The website is still showing and is editable but I can’t place images onto a page as the Media Library will not show up.

    I have increased memory on the php.ini file to 512m and have tried both PHP 7.4 and 8 with no difference.

    Any help is very welcome.

    Thanks,
    John

    June 9, 2022 at 3:26 pm #1354679
    Rikard

    Hi John,

    The page you linked to is only displaying an empty page, please check the URL and post a working one.

    About your problem; does the same thing happen if you activate one of the default WordPress themes?

    Best regards,
    Rikard

    June 9, 2022 at 3:30 pm #1354680
    johnmac1967

    Hi, thanks for the quick reply.

    I switched themes and could see the media library fine. I’ve already tried deactivating all plugins.

    I can access the site fine from any browser. Not sure why you are having trouble.

    Thanks again.

    June 9, 2022 at 7:27 pm #1354706
    Rikard

    Hi,

    Thanks for the update, the login page you are linking to is still not working on my end. Are you blocking some IP ranges maybe?

    Best regards,
    Rikard

    June 9, 2022 at 7:36 pm #1354713
    johnmac1967

    Thanks,

    Can you give me your IP address and I’ll whitelist it?

    Thanks,
    John

    June 10, 2022 at 9:44 am #1354769
    Rikard

    Hi,

    Please see private. Note that my IP is dynamic, and might change.

    Best regards,
    Rikard

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.