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  • October 16, 2019 at 10:57 am #1148394
    muslimarketeur

    Hi everybody,

    I hope you’re doing well.

    Here is my problem: i tried, in vain, for sevral days to install the demo “Enfold 2017” on my website WordPress.

    Every single time I tried, that message appeared: “Importing didnt work! you might want to try reloading the page and then try again”

    Could you help to fix that problem please ?

    Thank you

    October 16, 2019 at 7:57 pm #1148612
    Victoria

    Hey muslimarketeur,

    Can you please share the WordPress login link too?

    Best regards,
    Victoria

    October 16, 2019 at 11:24 pm #1148714
    muslimarketeur

    Hi Victoria,

    You will find my WordPress login link below.

    Thank you

    October 17, 2019 at 3:31 pm #1148942
    Victoria

    Hi muslimarketeur,

    Best regards,
    Victoria

    October 17, 2019 at 4:49 pm #1148981
    muslimarketeur

    Hi Victoria,

    The right credentials are below,

    Thank you,

    Nourdine

    October 18, 2019 at 9:03 pm #1149414
    Mike

    Hi,
    Sorry for the late reply, and thanks for the logins.
    We can help install the Enfold 2017 Demo, but I see that you already have a demo installed and wanted to point out that we will need to reset your site to install another demo. Do you want us to continue?

    Best regards,
    Mike

    October 18, 2019 at 9:06 pm #1149417
    muslimarketeur

    Hi Mike,

    Yes, no problem.

    Thank you,

    Nourdine

    October 19, 2019 at 9:39 pm #1149514
    Mike

    Hi,
    Thank you, I reset your site and activated woocommerce so the demo would include the store options, you will need to complete the woocommerce install wizard with your personal info. Since you had been having trouble installing the demo I approached the install assuming that your webhost security settings was blocking our demo file url and uploaded the demo images and edited the install .xml so the install would import the images from your domain.
    The import worked fine, please clear your browser cache and check.

    Best regards,
    Mike

    October 19, 2019 at 10:13 pm #1149516
    muslimarketeur

    Hi Mike and Victoria,

    Thank you very much for your help. I checked it and I confirm that I can see the demo and it works fine.

    Best regards,

    Nourdine

    October 20, 2019 at 1:02 am #1149523
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

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Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘Can't upload the demo "Enfold 2017"’ is closed to new replies.