Can't update theme

Hi Linseed_Studio,

Please do this procedure:

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

Best regards,
Nikko

Hi Linseed_Studio,

Please have a full website backup done and post FTP credentials in the private box below.

Best regards,
Victoria

Hi Linseed_Studio,

Can you try to check your file and folder permissions?
Try to set your folder permission to 755 and file permissions (except .htaccess) to 644? let us know if this helps.

Best regards,
Nikko

Hi Linseed_Studio,

Here are some solutions that might give you an idea how to fix it: https://stackoverflow.com/questions/41991538/unable-to-update-to-wordpress-4-7-2-error-inconsistent-file-permissions
But since you mentioned file and folder permissions are correct, maybe you have some security plugins that’s interferring.
Other workaround than you can use to update Enfold is using this process (make sure to have a backup first):
1. Switch to a default wordpress theme like twentynineteen
2. Delete the Enfold theme
3. Upload the latest version of Enfold (enfold.zip) then set it as the active theme again.

Best regards,
Nikko