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AuthorPosts
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December 19, 2019 at 11:54 pm #1167978
I’m unable to update the logo from the default enfold logo. I’ve uploaded a new logo in both the ‘theme options’ as well as the ‘header > transparency options’.
When viewing the site, and inspecting the logo element, it reads<img src="http://kriesi.at/themes/enfold-coming-soon/files/2014/09/logo_coming_soon-80x80.png" alt="" />
Any thoughts on why my logo is not showing? (I’ve tried viewing in multiple browsers in private mode.)-
This topic was modified 5 years, 11 months ago by
PeterE.
December 20, 2019 at 4:31 am #1168019Hey PeterE,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoDecember 20, 2019 at 5:08 am #1168033Having some trouble with the plugin, login details below.
December 20, 2019 at 7:04 am #1168049Hi PeterE,
Thanks for providing admin access.
The reason it’s not appearing is because that one can be edited in the page. :)Best regards,
NikkoDecember 20, 2019 at 11:40 am #1168084Doh! Can’t believe I missed that, lol. Thanks for your help Nikko :)
December 20, 2019 at 11:51 am #1168087Hi PeterE,
No worries, just glad we could help :)
Thanks for using Enfold and have a great weekend!Best regards,
Nikko -
This topic was modified 5 years, 11 months ago by
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