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  • #1073359

    I created a new Token and half way through updating my themes. Only had one issue, but after removing the key and inserting it again, everything was fine.
    I am now on my 10th site and i get an error message. I kept trying.
    Eventually I went to my themeforest account where I see a message that I have downloaded the item 20 times in the last 24 hours. This shows on 3 of my 24 licences.
    On typing this message, I tried the update again through the theme settings and it has now worked.

    Please, I can not sit here all day pressing buttons in the hope my updates will work. Please have a word with these people at Envato. I created a ticket with them, which is also a pain to do as they don’t care if you are logging into themeforest or not.

    This may not be directly related to Enfold, but I would urge you to contact them on behalf of your customers before you lose them to something that is easier to manage.

    H

    #1073854

    Hey Cliffy,

    Envato has implemented a traffic limit for users and that is the likely reason for your problem. I know it’s not optimal but we don’t have any influence over Envato’s decisions unfortunately.

    Best regards,
    Rikard

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