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  • #1064053

    Hello,

    we have troubles with updating our favicon at https://www.lexicalcomputing.com/

    We tried everything described in this thread https://kriesi.at/support/topic/cant-update-favicon/ (hard reload, different browser, private mode), but still the old favicon is displayed. We are using Child theme so I also tried switching to original Enfold theme and removing the old favicon, but nothing happened.

    Can you please help us? do you need temporary access to our website?

    Thank you.

    #1064080

    OK, we have already solved. The problem was in the fact that the old favicon (different favicon) was selected in the Customize mode. However, I would say the changing favicon via WP administration (Enfold Child Theme Options) should work in the same way.

    #1064280

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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