Viewing 7 posts - 1 through 7 (of 7 total)
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  • #1468961

    Hi everyone,
    For some reasons, I’m stucked with that old version of Enfold for a couple of years now.
    I mean I can update Enfold with the lastest vesion like the 6.0.5 but then, the entire interface of both the back and front offices would be fulfill of error messages.
    And I just don’t know all what it means. I’m not techee enough to understand what’s going on.
    I really need support to solve that so I can enjoy all the new functionnalities arisen these past years.
    Maybe the best thing is I give you credentials through private message?
    Let me know…

    • This topic was modified 2 months, 1 week ago by rvga. Reason: mispelling correction
    #1468975

    Hey rvga,

    Thanks for the login token. Could you update so that we can see the actual messages please? You could also update and copy all the messages and post them here, or share server error logs with us.

    I see that you are running an old version of PHP, you should consider updating that to 8.0 or higher.

    Best regards,
    Rikard

    #1468977

    Hi Rikard,
    I’m glad to see you study my case, thanks for that.

    I have just switched between the 5.6.12 version and the 6.0.5 one and here are the 3 errors I had:
    (hope it helps)

    Warning: fopen(/volume4/web/cserp/wp-content/uploads/dynamic_avia/avia-merged-styles-18ecd38336cb985ece6556faf31d6e7a—670a5d4bd6c89.css):
    failed to open stream: Permission denied in /volume4/web/cserp/wp-content/themes/enfold/framework/php/function-set-avia-backend.php on line 984 Call Stack: 0.0001 368624
    1. {main}() /volume4/web/cserp/index.php:0 0.0001 368904
    2. require(‘/volume4/web/cserp/wp-blog-header.php’) /volume4/web/cserp/index.php:17 3.4384 57892464
    3. require_once(‘/volume4/web/cserp/wp-includes/template-loader.php’) /volume4/web/cserp/wp-blog-header.php:19 3.5285 60283368
    4. include(‘/volume4/web/cserp/wp-content/themes/enfold/template-builder.php’) /volume4/web/cserp/wp-includes/template-loader.php:106 3.5286 60283368
    5. get_header() /volume4/web/cserp/wp-content/themes/enfold/template-builder.php:15 3.5379 60349904
    6. locate_template() /volume4/web/cserp/wp-includes/general-template.php:48 3.5380 60349984
    7. load_template() /volume4/web/cserp/wp-includes/template.php:745 3.5475 60378328
    8. require_once(‘/volume4/web/cserp/wp-content/themes/enfold/header.php’) /volume4/web/cserp/wp-includes/template.php:810 3.5925 60385800
    9. wp_head() /volume4/web/cserp/wp-content/themes/enfold/header.php:228 3.5925 60385800
    10. do_action() /volume4/web/cserp/wp-includes/general-template.php:3065 3.5925 60386176
    11. WP_Hook->do_action() /volume4/web/cserp/wp-includes/plugin.php:517 3.5925 60386176
    12. WP_Hook->apply_filters() /volume4/web/cserp/wp-includes/class-wp-hook.php:348 3.6548 60390136
    13. wp_enqueue_scripts() /volume4/web/cserp/wp-includes/class-wp-hook.php:324 3.6548 60390136
    14. do_action() /volume4/web/cserp/wp-includes/script-loader.php:2263 3.6548 60390512
    15. WP_Hook->do_action() /volume4/web/cserp/wp-includes/plugin.php:517 3.6548 60390512
    16. WP_Hook->apply_filters() /volume4/web/cserp/wp-includes/class-wp-hook.php:348 3.7716 60756224
    17. aviaAssetManager->try_minifying_scripts() /volume4/web/cserp/wp-includes/class-wp-hook.php:324 3.7716 60756224
    18. aviaAssetManager->merge() /volume4/web/cserp/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-asset-manager.php:243 3.7812 61881584
    19. aviaAssetManager->generate_file() /volume4/web/cserp/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-asset-manager.php:358 3.7820 62667408
    20. avia_backend_create_file() /volume4/web/cserp/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-asset-manager.php:810 3.7820 62667408
    21. fopen() /volume4/web/cserp/wp-content/themes/enfold/framework/php/function-set-avia-backend.php:984

    Warning: fopen(/volume4/web/cserp/wp-content/uploads/dynamic_avia/avia-head-scripts-388e3ec585846faac3926658720b7d69—670a5d4bd887a.js):
    failed to open stream: Permission denied in /volume4/web/cserp/wp-content/themes/enfold/framework/php/function-set-avia-backend.php on line 984 Call Stack: 0.0001 368624
    1. {main}() /volume4/web/cserp/index.php:0 0.0001 368904
    2. require(‘/volume4/web/cserp/wp-blog-header.php’) /volume4/web/cserp/index.php:17 3.4384 57892464
    3. require_once(‘/volume4/web/cserp/wp-includes/template-loader.php’) /volume4/web/cserp/wp-blog-header.php:19 3.5285 60283368
    4. include(‘/volume4/web/cserp/wp-content/themes/enfold/template-builder.php’) /volume4/web/cserp/wp-includes/template-loader.php:106 3.5286 60283368
    5. get_header() /volume4/web/cserp/wp-content/themes/enfold/template-builder.php:15 3.5379 60349904
    6. locate_template() /volume4/web/cserp/wp-includes/general-template.php:48 3.5380 60349984
    7. load_template() /volume4/web/cserp/wp-includes/template.php:745 3.5475 60378328
    8. require_once(‘/volume4/web/cserp/wp-content/themes/enfold/header.php’) /volume4/web/cserp/wp-includes/template.php:810 3.5925 60385800
    9. wp_head() /volume4/web/cserp/wp-content/themes/enfold/header.php:228 3.5925 60385800
    10. do_action() /volume4/web/cserp/wp-includes/general-template.php:3065 3.5925 60386176
    11. WP_Hook->do_action() /volume4/web/cserp/wp-includes/plugin.php:517 3.5925 60386176
    12. WP_Hook->apply_filters() /volume4/web/cserp/wp-includes/class-wp-hook.php:348 3.6548 60390136
    13. wp_enqueue_scripts() /volume4/web/cserp/wp-includes/class-wp-hook.php:324 3.6548 60390136
    14. do_action() /volume4/web/cserp/wp-includes/script-loader.php:2263 3.6548 60390512
    15. WP_Hook->do_action() /volume4/web/cserp/wp-includes/plugin.php:517 3.6548 60390512
    16. WP_Hook->apply_filters() /volume4/web/cserp/wp-includes/class-wp-hook.php:348 3.7716 60756224
    17. aviaAssetManager->try_minifying_scripts() /volume4/web/cserp/wp-includes/class-wp-hook.php:324 3.7835 61854080
    18. aviaAssetManager->merge() /volume4/web/cserp/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-asset-manager.php:246 3.7883 61905560
    19. aviaAssetManager->generate_file() /volume4/web/cserp/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-asset-manager.php:358 3.7887 62218048
    20. avia_backend_create_file() /volume4/web/cserp/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-asset-manager.php:810 3.7887 62218048
    21. fopen() /volume4/web/cserp/wp-content/themes/enfold/framework/php/function-set-avia-backend.php:984

    Warning: fopen(/volume4/web/cserp/wp-content/uploads/dynamic_avia/avia_posts_css/post-2.css):
    failed to open stream: Permission denied in /volume4/web/cserp/wp-content/themes/enfold/framework/php/function-set-avia-backend.php on line 984 Call Stack: 0.0001 368624
    1. {main}() /volume4/web/cserp/index.php:0 0.0001 368904
    2. require(‘/volume4/web/cserp/wp-blog-header.php’) /volume4/web/cserp/index.php:17 3.4384 57892464
    3. require_once(‘/volume4/web/cserp/wp-includes/template-loader.php’) /volume4/web/cserp/wp-blog-header.php:19 3.5285 60283368
    4. include(‘/volume4/web/cserp/wp-content/themes/enfold/template-builder.php’) /volume4/web/cserp/wp-includes/template-loader.php:106 3.5286 60283368
    5. get_header() /volume4/web/cserp/wp-content/themes/enfold/template-builder.php:15 3.5379 60349904
    6. locate_template() /volume4/web/cserp/wp-includes/general-template.php:48 3.5380 60349984
    7. load_template() /volume4/web/cserp/wp-includes/template.php:745 3.5475 60378328
    8. require_once(‘/volume4/web/cserp/wp-content/themes/enfold/header.php’) /volume4/web/cserp/wp-includes/template.php:810 3.5925 60385800
    9. wp_head() /volume4/web/cserp/wp-content/themes/enfold/header.php:228 3.5925 60385800
    10. do_action() /volume4/web/cserp/wp-includes/general-template.php:3065 3.5925 60386176
    11. WP_Hook->do_action() /volume4/web/cserp/wp-includes/plugin.php:517 3.5925 60386176
    12. WP_Hook->apply_filters() /volume4/web/cserp/wp-includes/class-wp-hook.php:348 3.6548 60390136
    13. wp_enqueue_scripts() /volume4/web/cserp/wp-includes/class-wp-hook.php:324 3.6548 60390136
    14. do_action() /volume4/web/cserp/wp-includes/script-loader.php:2263 3.6548 60390512
    15. WP_Hook->do_action() /volume4/web/cserp/wp-includes/plugin.php:517 3.6548 60390512
    16. WP_Hook->apply_filters() /volume4/web/cserp/wp-includes/class-wp-hook.php:348 3.7901 61904376
    17. aviaPostCssManagement->handler_enqueue_post_styles() /volume4/web/cserp/wp-includes/class-wp-hook.php:324 3.7902 61904376
    18. aviaPostCssManagement->check_create_file() /volume4/web/cserp/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-post-css-management.php:205 3.8737 61743384
    19. aviaPostCssManagement->create_file() /volume4/web/cserp/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-post-css-management.php:275 3.8743 61751896
    20. avia_backend_create_file() /volume4/web/cserp/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/class-post-css-management.php:1064 3.8743 61751896
    21. fopen() /volume4/web/cserp/wp-content/themes/enfold/framework/php/function-set-avia-backend.php:984

    Surprisingly, these erros are not listed in my PHP error log window maintained by the Error Log Monitor WP plugin?

    #1468980

    Rikard, I know what it is. It’s a permission (and possibly a folder ownership) issue.

    When I set manually 777 permission to wp-content/uploads/*folders then I don’t have errors any more.
    As soon as I come back to 755, errors come back too.

    I have 2 thoughts and no anwsers
    1) Using FileZilla to upgrade enfold version, I don’t understand why WP is not able to allow permission automatically during the process of swapping folder-V.5.6.12 into folder-V.6.0.5 !
    2) On top of that, it seems I have different owners inside my wp-content/upload folder and sub-folders. I think (but I’m not sure) this is where comes from the problem and I have no clue how to fix that.

    ownership in upload folder

    I hope it gives you ideas to help me to get out of this blocking situation.

    PS. I’m aware about my late php version too, I need to take care about that some day. Thx for the reminder.

    • This reply was modified 2 months, 1 week ago by rvga.
    • This reply was modified 2 months, 1 week ago by rvga.
    • This reply was modified 2 months, 1 week ago by rvga.
    • This reply was modified 2 months, 1 week ago by rvga.
    #1468996

    Hi,
    I’m not sure what is the issue with your multiple FTP users or your permissions, I can not reproduce this on my install. Please try updating this way instead:
    To update your version of Enfold download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    #1469003

    I think I got it.
    I guess I messed up months ago with the WP_DEBUG constant. It was set on ‘false’ so it was displaying error messages on the back and front offices. The funny thing is that errors weren’t displayed with the 5.6.12 version but they were with lastest version of enfold!
    In the mean time, I understood how to change the name of the group using the ‘chgrp’ command through a putty session. I have changed files that were under ‘http’ group instead of ‘users’ and… it seems to work!

    I don’t understand why the name of the owner and the name of the group have changed randomly on some folders and files over the time ?

    The 6.0.5 version is enable with no more messages, it looks ok so far.
    No more help needed for now.
    Later.

    #1469005

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘Can’t update Enfold, I remained stuck with the 5.6.12 version’ is closed to new replies.