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  • October 10, 2018 at 1:37 am #1019703
    nancyT

    Message: Update Failed: Download failed. A valid URL was not provided.

    Have tried thru Enfold settings, Appearance>Themes, and using Envato Market plugin. Always same response. Have on two sites.

    thanks
    nancy

    October 10, 2018 at 5:35 am #1019764
    Mike

    Hey nancyT,
    Please try using the Update Theme and Plugins from Zip File plugin. It will allow you to upload the enfold.zip file from your Theme Forest account to update. Please be sure to download the “Installable WordPress file only”.
    Please use your webhost full backup tool first, as good practice.
    If this doesn’t help we will be happy to assist if you include a admin login & ftp access, & a link to your updated theme files in the Private Content area.

    Best regards,
    Mike

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