Viewing 19 posts - 1 through 19 (of 19 total)
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  • #565446

    I want to use post image as slide image,but i can not set.
    use post image error

    #565588

    Hey Woodtiger!

    can you provide us a link to your website please where we can see the issue? I think we might need admin access as well.

    Best regards,
    Andy

    #565824

    Okey,thanks!

    #565987

    Hey!

    It might be an issue with the plugin… please contact the plugin author as they know their plugin’s best.

    Sorry we will support this plugin as it was bundled with Enfold. Please provide us working username and login info in a private message.

    Regards,
    Vinay

    • This reply was modified 8 years, 11 months ago by Vinay.
    #566009

    That’s all?!

    #567379

    Hey!

    I tried to login using credentials from here, but it did not work for me. Can you check please?

    Best regards,
    Andy

    #569173

    To Andy:
    I was so disappointed by what Vinay said that I closed account.
    Account has been opened again now.Thank you.

    • This reply was modified 8 years, 11 months ago by Woodtiger.
    #569824

    Can you login??

    • This reply was modified 8 years, 11 months ago by Woodtiger.
    #570998

    Did you find the cause?

    #571395

    :-(

    #571546

    Hi!

    Please note that every time you post a message, the message goes back down to the que and last for our work.
    Can you please re-upload our theme and let us know if that fixes the issue for you.
    I checked on a local installation and could not reproduce the issue at all.

    Best regards,
    Basilis

    #571788

    Yes,I re-uploaded,but nothing happend.

    Did you login to my site?

    #572859

    Hi!

    there might be some corrupted files and in this case simply overwriting might not be enough, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/

    Deactivate all plugins, to check if one is causing this issue.

    Are we allowed to deactivate your plugins too? Let us know about your results with deactivating them all.

    Cheers!
    Andy

    #572895

    Thanks,I will try it.

    #573537

    Hi,

    Ok, let us know how you get on with it, we’ll keep the thread open for you in the meantime.

    Regards,
    Rikard

    #577674

    I tried three times,nothing changed.
    I will reinstall on another server and try it again.

    #578283

    Hi,

    Ok, sorry for your problems. Please let us know if you should need any more help on the topic.

    Thanks,
    Rikard

    #631093

    LayerSilder update to 5.6.5,Solved!

    #632295

    Hi,

    Great! Glad the update fixed it.

    Best regards,
    Ismael

Viewing 19 posts - 1 through 19 (of 19 total)
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