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  • July 31, 2018 at 7:59 am #991811
    Camineet

    hi support team,

    hope you’re doing well. on my fresh install of wp and enfold, i am unable to save new items to the menu.

    i have provided my site login info in the private section and screenshot links below showing the before and after actions along with the error message.

    https://ibb.co/kNE58o
    https://ibb.co/iJcE18
    can i trouble you to take a look at this problem?

    many thanks,

    • This topic was modified 6 years, 3 months ago by Camineet.
    July 31, 2018 at 3:38 pm #991960
    Camineet

    *nevermind, ​my host has just now reported to me that this problem related to modsecurity, which i have disabled and it resolves the problem.

    July 31, 2018 at 5:46 pm #992011
    Victoria

    Hi Camineet,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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