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I am displaying a portfolio grid on a page in a website I’m working on and there is a featured image/link appearing for a portfolio item that doesn’t exist and I can’t figure out why it’s showing up. It might have existed at one point, but was then deleted. But in any case, it’s showing up now and I can’t figure out why.
It’s the second item in the grid (Earthcycle Pulp Fibre Trays) and is showing up on this page:
http://ckf.nicomitcms.com/products/earthcycle/This is the URL you go to when you click the image/link for that portfolio item:
http://ckf.nicomitcms.com/products/earthcycle-pulp-trays/I can provide login info to the website if needed.
Thanks!
Hi NicomIT!
Hmm, check your trash folder as well. Send us a WordPress login if your still having trouble. (after updating to latest version of Enfold, 3.3.2, your currently using 3.1.3 it looks like)
Make sure all plugins are deactivated while testing.
Best regards,
ElliottI updated to 3.3.2 and tested everything with the plugins disabled, but that portfolio item is still there. I checked to see if it was in the trash, but there’s not a trash under “Portfolio Items” in the dashboard.
If you wouldn’t mind having a look, that would be great. I set-up a user profile for you as an admin.
Also, one thing I noticed is after updating to 3.3.2 all my footer widgets I had set-up are gone and the default examples are showing instead. i don’t think the info in those areas would have anything to do with the theme files, so it’s kind of odd to see that happen.
Thanks!
Hi!
I’m seeing the Earthcycle Pulp Fibre Tray on the second page of your portfolio items sections.
Please delete the entry from there.
Where did you add each of your previous widget areas to your functions.php?
Cheers!
DakeHi Drake,
Yes, I see that as well. However it’s “Earthcycle Pulp Trays” (http://ckf.nicomitcms.com/products/earthcycle-pulp-trays/) that doesn’t seem to exist, but is showing up with a thumbnail and link in the portfolio grid on this page http://ckf.nicomitcms.com/products/earthcycle/.“Earthcycle Pulp Fibre Tray” has a similar name, but is a separate portfolio item – http://ckf.nicomitcms.com/portfolio-item/earthcycle-pulp-fibre-trays/.
I don’t recall adding anything specific to the functions.php for the widget areas in the footer. However I did make some updates to that file and uploaded my copy to the updated theme folder. So if there was anything changed, that should have fixed it. I guess I just need to go under “Appearance > Widgets” and put the info back in each widget area. It would be nice to know why it happened though to avoid it for future updates.
I managed to fix the issue with the portfolio item/grid. The portfolio item did exist, but it’s permalink was updated at some point to be http://ckfinc.com/portfolio-item/earthcycle-pulp-fibre-trays/ and for some reason the portfolio grid didn’t recognize that and kept trying to go to the old URL which was http://ckfinc.com/portfolio-item/earthcycle-pulp-trays/ (without the word fibre in it). So I changed the permalink back to just ‘earthcycle-pulp-trays’ so the URL for the portfolio item would be the same as what the grid was referencing (http://ckfinc.com/portfolio-item/earthcycle-pulp-trays/) and it worked.
So that makes me wonder are you not able to change a permalink for a portfolio item when it’s displayed/linked from a portfolio grid?
I’m still not sure what happened to the footer widgets.
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