Viewing 5 posts - 1 through 5 (of 5 total)
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  • February 5, 2022 at 7:09 pm #1339083
    Kris
    Guest

    Hi
    I purchased Enfold and am currently developing a site with this theme. I should have access to post to the support forum but that option is not available to me when i am logged in here? Why?

    I need assistance with some support issues.
    1. change cell – background color in advanced editor.
    2. when i go to edit my “icon list” items – the icon options do not show so I cannot change the icons??

    February 6, 2022 at 5:21 am #1339137
    Rikard

    Hey Kris,

    Maybe you need to extend your support period? https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

    If you need help with your site, then please post admin WordPress login details in private, and let us know where we can see the actual problem.

    Best regards,
    Rikard

    February 6, 2022 at 7:36 pm #1339199
    kristinoco
    This reply has been marked as private.
    February 7, 2022 at 3:56 am #1339257
    Rikard

    Hi,

    Thanks for the update. I checked your account and you still have valid support. You can open new threads on the forum by following this link: open a new thread, or clicking this button: https://imgur.com/a/AnoSPNb.

    Icon problem; I changed the last 3 icons in the list without any problem, could you let us know how to reproduce the problem you are seeing on your end please?

    Best regards,
    Rikard

    February 7, 2022 at 7:02 pm #1339425
    kristinoco
    This reply has been marked as private.
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