Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • April 6, 2016 at 9:36 pm #609201
    ADAGE

    Hello,
    I can’t make the autoupdate working.
    How should I do that ?
    Thank you.

    April 6, 2016 at 9:39 pm #609203
    Jordan

    Hi AKAPROD!

    Thanks for getting in touch with us!

    Try following the instructions here to set up automatic theme updates through WordPress: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Let me know if you need further assistance.

    Cheers!
    Jordan

    April 6, 2016 at 9:50 pm #609206
    ADAGE

    I allready did this.
    On the first site it worked great (auto update), but on the new one it didn’t.
    Thank you.

    April 6, 2016 at 10:16 pm #609214
    Jordan

    Hey!

    Could you please provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Cheers!
    Jordan

    April 6, 2016 at 10:21 pm #609218
    ADAGE

    Thank you !

    April 7, 2016 at 7:33 am #609390
    Rikard

    Hi,

    Please try the following plugin to clear WordPress transients: https://wordpress.org/plugins/artiss-transient-cleaner/

    Best regards,
    Rikard

    April 7, 2016 at 1:32 pm #609596
    ADAGE

    Hi,
    It did not work.
    Thank you.

    April 11, 2016 at 4:12 am #610910
    Ismael

    Hey!

    Update the theme manually via FTP: http://kriesi.at/documentation/enfold/updating-your-theme-files/ > Update manually via FTP

    Regards,
    Ismael

    April 11, 2016 at 4:18 am #610911
    ADAGE

    Hello,
    I know how to update the theme manually, but I want the process to be automated, not manual.
    I don’t want to have to update the theme manually at each theme update release…
    Thank you.

    April 11, 2016 at 4:37 am #610917
    Vinay

    Hi!

    Themes and plugins can be automatically updated only via wordpress and it is pretty easy to configure it to update automatically please check https://codex.wordpress.org/Configuring_Automatic_Background_Updates

    Cheers!
    Vinay

    April 11, 2016 at 5:00 am #610933
    ADAGE

    I have allready set that up with the “Advanced Automatic Updates” plugin.
    But it seems it does not include premium themes, and I can’t make the auto update to work with Enfold.
    Thank you.

    April 11, 2016 at 6:25 am #610989
    Vinay

    Hey!

    There is not much we can do about it as this is a wordpress core feature. May be you can try one of the plugins available like https://wordpress.org/plugins/automatic-updater/ we haven’t tested it but you can try it on you own and you might find it useful :)

    Cheers!
    Vinay

    April 11, 2016 at 12:26 pm #611174
    ADAGE

    It seems we don’t understand each other.
    I don’t care about wordpress core features ; I am asking about Kriesi Enfold feature.
    It is said that Enfold has an update feature from the wp dashboard. And in deed, there is an Avia menu “Theme Update”. And there, I can read :

    Update your Theme from the WordPress Dashboard
    If you want to get update notifications for your themes and if you want to be able to update your theme from your WordPress backend you need to enter your Themeforest account name as well as your Themeforest Secret API Key below:

    So I fill the fields ; but now I can’t update the theme. This is a bug and therefore I need an Kriesi solution for it, not an advise about wp core or plugins.

    Thank you.

    • This reply was modified 8 years, 7 months ago by ADAGE.
    April 12, 2016 at 4:49 pm #612021
    Andy

    Hi!

    actually it’s not an Enfold bug, but a Themeforest one, because they are using caching, which is causing this issue on your end. With a plugin like this https://wordpress.org/plugins/artiss-transient-cleaner/ customers told us that that it removes the Themeforest’s caching and they can update fine again.

    Best regards,
    Andy

    April 12, 2016 at 9:25 pm #612142
    ADAGE

    Hello,
    I allready installed and try this plugin but there was no result.
    What should I do ?
    Thank you.

    April 14, 2016 at 8:35 am #613590
    Ismael

    Hi!

    The theme is currently updated to 3.5.2. Once we release a new version, please contact us again if you can’t update the theme.

    Best regards,
    Ismael

    April 14, 2016 at 12:28 pm #613759
    ADAGE

    Hi,
    I manually updated the theme and now the tool works ok.
    Thank you.

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