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  • October 20, 2024 at 8:41 am #1469491
    steve keil
    Guest

    Hi, I just renewed my support on the codecanyon/themeforest site, here is my purchase code:
    5f4624f8-cd09-483c-88da-aa2c333c0a53

    However, i can’t seem to login or register with a new email. My user name was sgkeil, but i originally bought this theme ages ago, and i don’t know what email (i may not even have it) that the password reset is go ing to. WHen i try to register with anew email/account, it says this code is already registered with another one. Can you please help me reset this?
    my current emails would be (Email address hidden if logged out) and (Email address hidden if logged out)
    thanks,
    steve

    October 20, 2024 at 9:25 am #1469493
    Rikard

    Hey steve,

    I’ve updated your account, please login with the details in private.

    Best regards,
    Rikard

    October 20, 2024 at 9:42 am #1469495
    sgkeil

    Thanks Rikard! Very fast repsonse.
    Can i ask my support question here, or should i make a new ticket?

    October 20, 2024 at 10:22 am #1469500
    Mike

    Hi,
    Please login to the support forum and create a new ticket, this thread is not in the correct area for support requests.

    Best regards,
    Mike

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