Viewing 4 posts - 1 through 4 (of 4 total)
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  • March 27, 2018 at 3:12 pm #933694
    Emmygraph

    Hi,
    Fab Theme.
    Have created this website using enfold four years ago and been updating content every now and them. For some reason I can’t load the pages on the admin area to edit the content. When I click to open a page it tries to open and the wheel keeps going round and round. I have updated the theme to the latest version, still no luck. Could you please help and advise on why this is happening.
    Many thanks
    Emmy

    March 27, 2018 at 5:28 pm #933770
    Nikko

    Hey Emmygraph,

    I just check your site especially your homepage’s backend and I didn’t see any issues. Please check my screenshot in private content.

    Best regards,
    Nikko

    March 28, 2018 at 10:29 am #934096
    Emmygraph

    HI there,
    Thank you very much for your reply. My colleague had the same issue and when I asked her she said that all I needed to do is to click on the Default Editor button then click back on Advanced Layout Editor.. then it would display the back end to edit.
    Not sure why it does that though. But at least I can edit the page now.
    Very strange.
    Thanks
    Emmy

    March 28, 2018 at 11:59 am #934175
    Nikko

    Hi Emmy,

    You’re welcome :) I think some files might not be loaded properly that’s causing the issue probably due to some interruption in the network or some time outs. Glad that it’s all good :)

    Best regards,
    Nikko

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