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  • #983463

    Hi, I just purchased your theme “enfold” and am trying to install it on a new wordpress installation and after uploading I get a page which says “the link you followed has expired” every single time. I have disabled all plugins and also made sure to only upload the theme zip file from codecanyon rather than the documentation and other files.
    Steps I have tried so far:

    – clear browser history + cache and restart
    – re-download theme files from codecanyon and tried re-uploading through wordpress
    – downloaded health check and tried again with troubleshooting mode (to disable all plugins)
    – Increased the PHP memory limit to 128M

    After trying all the above over the last two days I still have no luck and need some help.

    Thanks!

    #983504

    Hey agrtechnology3123,

    Are you hosted on GoDaddy? Here’s a link which might help you out: https://wordpress.org/support/topic/the-link-you-followed-has-expired/

    Best regards,
    Rikard

    #983986

    Hi not on godaddy but already came across that post, I tried the advice on there but its still not working

    #984004

    did you unzip the file and make sure you’re grabbing the theme zip and not the packaged zip with the psd and everything else in it?

    #984007

    yes

    #984009

    Also if this helps I am using wordpress 4.9.7

    #984010

    Hi,

    A link to the site will help. Please post it in the private field.

    The theme’s documentation should help you to get started.

    // https://kriesi.at/documentation/enfold/

    Best regards,
    Ismael

    #984019

    sent!

    #984128

    Hi agrtechnology3123,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

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