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Posts
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Hey pjb6581,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
Login credentials include:
- the URL to the login screen
- a valid username (with full administration capabilities)
- as well as a password for that username.
Best regards,
JordanJorden
i am sorry i cannot let anyone on this production server.
i can install the other demos no problem its just not the layout i need.
i then did a WordPress reset and it still will not install
please let me know when you will be available so we can do a teamviewer session
a.
Hi,
Without the access to the site there is not much we can do but let’s try an alternate method please download the XML version of the Consulting demo and import in your wordpress from Tools > import > WordPress > It may ask you to install WordPress Importer go ahead install it and import the xml file make sure you tick the option “Download and import file attachments” which shows after uploading the xml file.
let us know if this helps!
Best regards,
Vinaysorry
still get error
Failed to import Media “bbpress”
Failed to import Media “enfold”
Failed to import Media “envato”
Failed to import Media “gravity”
Failed to import Media “kriesi”
Failed to import Media “themeforest”
Failed to import Media “marker3”
Failed to import Media “logo-consult”
Failed to import Media “Business handshake”
Failed to import Media “consultant-m-reverse”
Failed to import Media “corporate-buildings-white”
Failed to import Media “Finance”
Failed to import Media “Financial application form”
Failed to import Media “Man working with modern devices”Hi,
It might be because they have already been imported, could you try deleting any media which has been imported already please?
Best regards,
RikardI had to completely remove the entire site and start from scratch. for some reason wp-reset did not do a good job.
it seems to be working now http://www.cyberpayinc.com
thank you
a.
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