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  • July 16, 2025 at 6:11 pm #1486889
    fiorettipau

    Hello,

    I just bought Enfold theme for wordpress, when I try to install one demo I always have the same error message “curl error 28 connection timed out after 10001 milliseconds”.

    I already checked firewall, plugins, SSL (everything is ok) I don”t know what to do.
    Can you help me ? I am used of wordpress themes, this is the first time I bought Enfold I hope there will not be lots of errors and problems with it.

    Thank you

    July 16, 2025 at 9:00 pm #1486899
    Rikard

    Hey fiorettipau,

    Thanks for the login details. It looks like you are using OVH hosting? If that is the case, then the demo import won’t work because of server restrictions on their end. We could try to import the demo for you manually though. Which demo are you looking to import?

    Best regards,
    Rikard

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