Viewing 9 posts - 1 through 9 (of 9 total)
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  • May 12, 2018 at 4:13 am #955531
    schokoita

    Hello,

    i wasted almost 6 hours now to fix this by myself because i don’t want to open ever time a thread to make this happen.
    I went through all the threads and did everything suggested and nothing worked for me, please help me.
    I tried to import enfold 2017 but it gives me error alllll the time

    those are my php settings

    max_execution_time 3600
    memory_limit 128M
    post_max_size 32M
    upload_max_filesize 32M

    and i also set memory on 256 in wp-config
    im on php 7.2

    please help

    May 12, 2018 at 12:37 pm #955701
    Victoria

    Hey schokoita,

    What is the error that you’re getting? Can you reset the database, please?

    Best regards,
    Victoria

    May 12, 2018 at 4:48 pm #955787
    schokoita

    Importing didnt work!
    You might want to try reloading the page and then try again

    Im freaking out…. so much time wasted already….

    May 12, 2018 at 5:17 pm #955794
    schokoita

    And i did reset the database

    May 12, 2018 at 8:09 pm #955839
    Vinay

    Hi,

    Please try importing the demo manually with the help of the XML sheet provided
    For more info please check https://kriesi.at/documentation/enfold/initial-theme-setup/#manual-demo-import–xml-file-import-

    Best regards,
    Vinay

    May 12, 2018 at 8:15 pm #955842
    schokoita

    Hello,

    i already tried this but it didnt work. What do you guys think i wasted almost 8 hours now on this theme demo import???

    I went through 20 topics and nothing helped…

    May 12, 2018 at 9:25 pm #955851
    Mike

    Hi,
    I tried the login above but it didn’t work.
    Please include admin login & ftp access so we can try a manual demo import. As part of a manual install we will reset and all content and settings will be lost.
    Is your webhost Strato by chance?

    Best regards,
    Mike

    May 12, 2018 at 9:44 pm #955857
    schokoita

    Hello,

    uups, yes the acc got deleted cause i reset the database.
    Yes its strato, how do you know?

    yeah feel free to reset, i did reset the data like 20 times

    thank you so much

    May 12, 2018 at 10:48 pm #955868
    Mike

    Hi,
    I have successful imported the 2017 Demo for you, please see Private Content area for login. Please check your email to update the site email to yours, and check all of the settings. I tried to match them, but it’s best if you check. You can also delete the demo user.
    Sorry you had such a time with it, Strato webhost has some security settings that block the demo IP, or something like that, other users were not able to get a straight answer from them.
    Let us know we can close this after you can login.

    Best regards,
    Mike

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