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AuthorPosts
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March 28, 2018 at 7:45 pm #934463
Hello, i’m trying to import demos but images and layer slider files dont comes with the demo. Please help!!
Also, When i try to import enfold 2017 demo, i have a message error that ask me to reload page and try again. I tried to import xml files with wordpress importer but i process dont work till end.
March 28, 2018 at 10:19 pm #934576Hey mourex2008,
Can you please let us know the server php memory limit?
It seems that things expire before they get imported.Best regards,
BasilisMarch 29, 2018 at 1:38 pm #934792128 Mo
March 29, 2018 at 11:13 pm #935050Hi,
Please ask your hosting provide to increase at 512M
That should solve the issues.Best regards,
BasilisMarch 30, 2018 at 12:25 am #935075Hello, i ask it to them but i have a mutualised hosting and they say that it’s not possible to increase the memory.
March 31, 2018 at 5:33 pm #935591Hi,
I see that you have started creating your site, but did you know that importing a demo would cause you to lose all of your current content and setting?
I wonder if you only wanted a certain page from the demo or really wanted the whole demo?
I also see that your webhost PHP version is older, v5.5, can you ask your webhost to update to v7?
If you really want to reset your site and install the Enfold 2017 Demo, I could try to do it manually for you, but as I said, you will lose all of your content and settings.Best regards,
MikeMarch 31, 2018 at 6:24 pm #935596Hello, thanks for your support
i have begin building the site because i didn’t have choice. I want he home, the functions pave, the contact page and the layer slider template (the layer slider is very important) .
If it’s necessary, you can erase the content and setting. Please inform me if you can do it then, i will whait for you to continue.According to the php version i will ask it for them but they took a long time before answer to me, then i will prefer to work without them.
Best regards,
MoumineMarch 31, 2018 at 8:05 pm #935619Hi,
Ok I will reset your site and install the Enfold 2017 Demo, I will inform you when done.Best regards,
MikeMarch 31, 2018 at 8:12 pm #935620Hello,
Okay thanks!March 31, 2018 at 9:42 pm #935627Hi,
I was able to upload all of the files and layerslider to your site,
but I was not able to complete the import because the PHP set_time_limit() function is currently disabled on your server. Please ask your host to enable it.
I maybe able to upload the database via your PHPmyAdmin if I had access to your cPanel.Best regards,
MikeMarch 31, 2018 at 11:12 pm #935645hello thanks for your work,
I have asked it for them to increase the php limit but they said that it’s not possible with my hosting plan (i have a mutualised plan with hosteur). They also say that the max_execution_time of script is 120 seconds and upload maax size is 32Mo.So i just creat an access for you on my hostpanel. You can connect with credentials that i send in private content below.
April 1, 2018 at 4:44 pm #935791Hi,
Sorry, I was not able to do this for you. There are just too many limitations on your hosting plan.
You will need to continue building it as you have been, let us know if there is anything we can assist with while you build your site.
You can take a look at Enfold documentation here
and the video tutorials here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeApril 1, 2018 at 4:56 pm #935792Hello, thanks for your support. You have tried to help me.
Then, let me know if you can send me the templates of enfold 2017 homepage slider.
I just tried to connect with the login credentials but it seems that they are changed. Can you send the new ones?
Happy EasterApril 1, 2018 at 6:06 pm #935799Hi,
I reset your password, sorry about that.
I see that all of the pages from the demo are installed, for example the Enfold 2017 Demo homepage is linked below.
Plus many more pages.Best regards,
MikeApril 1, 2018 at 6:19 pm #935801thaks for your support. Now, i will try to work with what i have. I appreciate your help!!!
April 1, 2018 at 6:26 pm #935802Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
and the video tutorials here
And if there are features that you wish Enfold had, you can request them and vote the requested ones here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
Mike -
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