Viewing 18 posts - 1 through 18 (of 18 total)
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  • #643889

    Hi,

    I’ve gone through most of the posts regarding this topic, tried increased the memory to 128M, clean cache, reset, import manually, none of above worked.

    Please advise.

    #643920

    Same problem here. Checked all settings twice but cannot import the news “health demo”.

    #644531

    Hi,

    Thank you for using Enfold.


    @finddarkpoet
    : The server has an old version of PHP, 5.2. Please upgrade to PHP version 5.4 or higher.

    Best regards,
    Ismael

    #644632

    Hi Ismael,

    Thanks for your reply. I have upgraded PHP to version 5.6. The issue still occurs.

    I then tried to import manually again, same error msg:

    Failed to import “avia_logo”: Invalid post type avia_framework_post

    Please advise.

    #644642

    Hi,

    I tried to troubleshoot this issue but the login credentials you provided do not work for me. Would you mind checking once again and then send us working login credentials?

    Have you tried to increase the memory on the server? you probably need to contact the hosting provider and this normally resolve the issue.

    Alternatively you can also import demo data with XML files.

    Make sure you check the option to download attachments while importing. You may need to upload some images from backend once the XML file is imported.

    App Showcase
    Church Demo
    Construction Demo
    Cunsulting Demo
    Gym Demo

    Let us know if you need any demos in specific we are happy to help you!

    Best regards,
    Vinay

    #644665

    Hi Vinay,

    Thanks. Please use the new login credentials below.

    I’ve increased the memory to 128MB, tried to import demo data with XML files manually, checked the option to download attachments while importing. None worked.

    The demo I need is App showcase

    Thank you.

    #645222

    Hi, I have updated the latest login credentials, have you had a chance looking into the issue?

    Thanks!

    #645368

    Hi,

    Thank you for the info. Please increase the max_execution_time to at least 300 seconds. It is currently set to 30 seconds. Let us know if it helps. And create a directory for the “upload_tmp_dir” directive. Please ask your hosting provider for more info.

    Best regards,
    Ismael

    #645385

    Thanks Ismael, it works beautifully.

    I suggest you guys consolidate all the related solutions and pin it to the top, I see many users are facing this issue but not a single post has all the solutions.

    So far, I’ve tried refreshing page, increase memory, clean cache, reset all setting (Enfold settings), reset WordPress (with the plugin you suggested), import manually with XML, update PHP version to at 5.4 and above.

    None has worked until you suggested to change max_execution_time in php.ini to at least 300 seconds, and create upload_tmp_dir instance.

    Thank you!

    #646104

    Hi,

    Great, glad you got it working. And you’re right, we should have a sticky topic since a lot of users are having the same problems as you are. Thanks for the tip :-)

    Regards,
    Rikard

    #697559

    And FYI, to further clarify and make explicit since I was having trouble finding answers to these problems… if you’re using CPanel to manage your site, you can update the max execution time for PHP by going to CPanel > Select PHP Version > Switch to PHP Options, then adjust executions time and memory limits there…

    #697684

    Hi @garyaronhalt,

    Thanks for sharing, much appreciated :-)

    Regards,
    Rikard

    #739855

    I can’t find a working link to those demo XML files.
    I’m trying to completely duplicate a theme demo to work from and I know there’s a way.

    #739873

    Hi,

    Sorry the links were updated. Demo data can be imported using XML file from Admin > Tools > Import > WordPress
    Make sure to check the option “Download and import file attachments” while importing.

    Please note this will not import the theme settings you may need to set them up and upload if any images are missing from backend once the XML file is imported.

    App demo
    Blog Lifestyle
    Blog
    Business Flat
    Church
    Coming Soon
    Construction
    Consulting
    Creative Studio
    Default demo
    Gym
    Health
    Hotel
    Landing Page
    Medical
    Photography
    Portfolio Minimal
    Portfolio one page
    Restaurant one page
    Restaurant
    Resume
    Shop
    Spa
    Startup
    Travel
    Wedding

    Best regards,
    Vinay

    #1233580

    I also have a problem importing the demo content for Hotel.

    It keeps failing and says to refresh the page.

    Thanks

    memory_limit = 512M
    max_execution_time = 600
    max_input_time = 600
    post_max_size = 256M
    max_input_vars = 10000
    file_uploads = 1
    max_file_uploads = 70
    upload_max_filesize = 512M

    #1233585

    Hi guys having the same problem here. Cannot manually install demo either.

    I am trying to setup the One Page Agency Demo

    #1234445

    Hi rentably,

    Sorry for the late reply. I see that you haven’t installed Enfold, do you still need help with importing demos?

    Best regards,
    Rikard

    #1234446

    Hi svreatt,

    Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.

    Best regards,
    Rikard

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