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  • #854991

    Hi

    Purchased Enfold to used the Gym Demo.

    Numerous attempts and the demo says unsuccessfull, refresh the page.

    Refreshed the page,repeatedly, cant install a sigle demo. Help…

    I have de activated the theme currently as it is a live national site. Can someone help please?

    • This topic was modified 7 years, 3 months ago by Aquanaut40.
    #855110

    Hey Aquanaut40,

    Are you receiving any error messages as to why the install is not working?

    Best regards,
    Jordan Shannon

    #855186

    Hi

    No error message other than it has not imported, and then it suggests refreshing the page. Done this and it does not work. Come back to it several times over the day, no change.

    #855191

    Thinking of it – when i imported the theme it would not let me import the original zip folder, I get this messege. “The package could not be installed. The theme is missing the style.css stylesheet.”
    I checked on here and it suggested somewhere to open the zip folder locally and import the enfold zip folder inside the main folder. I did this and it appeared to import correctly.

    I have since uninstalled and then reinstalled the folder but no demos can be imported. This is a significant issue as we got the theme for the demo.

    • This reply was modified 7 years, 3 months ago by Aquanaut40.
    #855533

    Hi,

    Apologies that you are having these issues. How did you do the theme re-installation? If you haven’t done it this way already I suggest to delete all theme files before installing a fresh copy from your themeforest account via FTP.

    Best regards,
    Jordan Shannon

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