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  • #613014

    i’ve tried putting the youtube link in the background video section of the color section.

    also tried putting an embed code in the code block.

    nothing is working. the video is not showing up no matter what i do. please help!

    #613120

    Hey Gal726!

    Thanks for getting in touch with us!

    Could you please provide a link and login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Regards,
    Jordan

    #613141

    attached in private content

    #613161

    Hi!

    We are working on your ticket please wait while we update the results here soon.

    We checked for the issue and found that you are using an old version of the theme please update to the latest version 3.5.2

    Best regards,
    Vinay

    • This reply was modified 8 years, 8 months ago by Vinay.
Viewing 4 posts - 1 through 4 (of 4 total)
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