Viewing 12 posts - 1 through 12 (of 12 total)
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  • #1351998

    Hi there,
    I can’t change the initial zoom level. I only get a grey box. If I zoom out I see the map but it coveres the Picture on Contact Page in the medical demo content.

    Can you help?

    Best regards,
    Matthias

    #1352148

    Hey LentzOtto,

    Thank you for the inquiry.

    We were not able to check the site because it is still on maintenance mode and the login info above seems to be invalid. Please check the info carefully or provide another login account.

    Best regards,
    Ismael

    #1352359

    Thanks for getting back to me. Please try again, I recreated the user with the given credentials.

    #1352377

    Hi,

    Thank you for the update.

    We are now able to access the dashboard, but the user account above is not an admin, so we are not able to do anything with the site. Please change the user role to administrator or provide the default admin account so that we can access the dashboard properly.

    Best regards,
    Ismael

    #1352387

    Sorry, it was late yesterday :-) fixed it

    #1352403

    Hi,

    Thank you for the info.

    We can now access the site but we are not yet sure why the initial zoom level settings are not working correctly.

    Can we access the file server? We may need to edit some of the theme files in order to check the issue properly. Please post the login details in the private field.

    Best regards,
    Ismael

    #1352407

    OK, thanks for the support.

    #1352624

    Hi,

    Looks like the issue occurs when the Maximum Zoom Level is set to 20. To fix the issue temporarily, we changed the max level to 19 and adjusted the other zoom options a bit.

    We also modified the section after the grid row, applied a unique ID to it and added this code in the Quick CSS field to prevent the map from covering the center image or icon.

    #av-contact-section {
        z-index: 999;
        position: relative;
    }
    

    Thank you for your patience.

    Best regards,
    Ismael

    #1352756

    Great work, thanks for the help.

    #1352776

    Hi,

    Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    #1352814

    Can’ be closed, sorry. Seems your css messes with the menu in responsive view. Tried with chrome on Android.

    • This reply was modified 2 years, 6 months ago by LentzOtto.
    #1352858

    Hi,

    Thank you for your patience.

    Seems your css messes with the menu in responsive view.

    Try to adjust the z-index value from 999 to 500. This should prevent the color section from covering the mobile menu container. Please make sure to toggle the Enfold > Performance > File Compression settings after doing the modification.

    Best regards,
    Ismael

Viewing 12 posts - 1 through 12 (of 12 total)
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