Viewing 14 posts - 1 through 14 (of 14 total)
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  • January 15, 2014 at 10:59 pm #210331
    momomany

    LayerSlider: old jQuery issue

    I am no “WordPress Ninja” ( a term found on your enfold sample) Ha! All skill levels would have to include my level which is below beginner.
    Anyway, I had the site running and it seemed like I was figuring things out until an update somewhere (wordpress?) made the site start giving me this error message. HELP! I have searched for an answer, updated the jQuery to the latest version 2.0.3 and prayed real hard! It
    just isn’t happening. Is there help for me? Keep in mind, I’m a newbie at ground level. I’m willing to keep making the effort, but don’t know where to go next. Step by step please?

    January 16, 2014 at 6:39 am #210492
    Yigit

    Hey momomany!

    Can you post the link to your website so we can take a look?

    Cheers!
    Yigit

    January 16, 2014 at 6:23 pm #210777
    momomany

    Sure. Thanks
    Our site is at
    http://www.glbbc.com

    I just added a layer slider so you can see…I leave it off most days. Can’t figure it out. It was working when we first purchased.

    thanks so much!

    • This reply was modified 10 years, 11 months ago by momomany.
    January 16, 2014 at 6:28 pm #210782
    Yigit

    Hi!

    You are using Enfold version 1.7 which is very old considering the latest version is 2.4.5. Please update Enfold theme to version 2.4.5 and WordPress to 3.8. There have been many bug fixes and improvements done to the theme since version 1.7.
    Please see http://kriesi.at/documentation/enfold/updating-your-theme-files/
    To update via FTP, you should login on ThemeForest with the account you have purchased Enfold and go to Downloads section to download it.

    Best regards,
    Yigit

    January 16, 2014 at 6:41 pm #210793
    momomany

    Once I have downloaded the files, which I have done, how do I get the theme to show up in wordpress? I’m missing something….

    • This reply was modified 10 years, 11 months ago by momomany.
    January 16, 2014 at 6:43 pm #210798
    Yigit

    Hey!

    In WordPress dashboard, you can go to Appearance > Themes and you should see version number below theme name

    Best regards,
    Yigit

    January 16, 2014 at 6:49 pm #210807
    momomany

    Yes. Still old. How do I get the new one to show up?

    January 16, 2014 at 6:51 pm #210809
    Yigit

    Hey!

    1- Have you downloaded the latest version from ThemeForest?
    2- Have you tried updating via FTP? You can try WordPress uploader( Appearance > Themes > Add New > Upload ) as well we prefer FTP method.

    Regards,
    Yigit

    January 16, 2014 at 6:57 pm #210818
    momomany

    I don’t know how to use FTP method but am doing the upload via WordPress. Thank you! Thank you! Thank you! Hopefully I won’t have to bother you again…at least for today!

    January 16, 2014 at 7:01 pm #210823
    Yigit

    Hi!

    You are welcome! I will leave the thread open, it will be on hold untill you post again. If you have any other questions or issues, feel free to post them.

    Best regards,
    Yigit

    January 16, 2014 at 11:29 pm #210927
    momomany

    Yigit,
    The file will not upload through WordPress. I will have to come back to it in a few hours, but am not sure how to make it happen via FTP. Is there a step by step guide?

    January 16, 2014 at 11:43 pm #210934
    Yigit

    Hey!

    For a quick guide on updating your theme take a look at this video on updating the Enfold theme via FTP: https://vimeo.com/channels/aviathemes/67209750

    Regards,
    Yigit

    January 17, 2014 at 10:55 pm #211419
    momomany

    With some research and youtube help, I think I have it now….will see. Thank you.

    • This reply was modified 10 years, 11 months ago by momomany.
    January 18, 2014 at 6:19 pm #211598
    Devin

    Hey!

    Your best route at this point would be to talk to your hosting provider to get assistance in updating the theme files. Either through FTP or just by helping fix your chmod permissions so that WordPress can full write over the previous enfold folder within WordPress.

    Regards,
    Devin

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  • The topic ‘Can't get layer/slider working’ is closed to new replies.