Viewing 13 posts - 1 through 13 (of 13 total)
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  • January 17, 2022 at 3:47 am #1335812
    elizabethsavage

    Hello. I uploaded Enfold today on my client’s website. I built an entire homepage and clicked on Save Draft and the page disappeared when I went in to work on some theme customization. In addition, now it’s not showing Enfold as even installed, and I can’t see it in Themes. When I tried to reinstall it, it keeps saying “the link has expired.” Please help.

    January 17, 2022 at 3:50 am #1335814
    elizabethsavage
    This reply has been marked as private.
    January 17, 2022 at 4:25 am #1335819
    Rikard

    Hi,

    I get a 404 error on the page in private, was the site deleted maybe?

    Best regards,
    Rikard

    January 17, 2022 at 5:47 am #1335822
    elizabethsavage
    This reply has been marked as private.
    January 17, 2022 at 6:58 am #1335831
    Rikard

    Hi,

    Thanks for that. I can see that the theme is installed on your site, I’m not sure which page you are having problem with disappearing content though?

    Best regards,
    Rikard

    January 17, 2022 at 8:30 pm #1335918
    elizabethsavage
    This reply has been marked as private.
    January 18, 2022 at 5:09 am #1335948
    Ismael

    Hi,

    Would you mind giving us a screenshot of your dashboard? You can use imgur or dropbox for the screenshot. The theme is actually active in site and the content of the only “test” page is displaying correctly. Please check the screenshot in the private field.

    To learn more about the theme and how to get started, please check the documentation below. And if you have more questions, please do not hesitate to ask us here in the forum.

    // https://kriesi.at/documentation/enfold/

    Best regards,
    Ismael

    January 23, 2022 at 2:27 am #1336699
    elizabethsavage
    This reply has been marked as private.
    January 23, 2022 at 5:03 am #1336712
    Rikard

    Hi,

    Thanks for the update. That text block looks fine on my end, could you post a screenshot highlighting the problem please?

    Best regards,
    Rikard

    January 23, 2022 at 5:10 am #1336715
    elizabethsavage
    This reply has been marked as private.
    January 23, 2022 at 7:45 am #1336720
    Rikard

    Hi,

    Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    January 23, 2022 at 8:15 pm #1336771
    elizabethsavage
    This reply has been marked as private.
    January 23, 2022 at 10:44 pm #1336780
    Mike

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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