Viewing 7 posts - 1 through 7 (of 7 total)
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  • April 30, 2023 at 3:01 am #1406032
    jnightingale

    When I go to edit the home page, I am unable to edit the content and see any of it in the avia layout editor. Can you please advise as to what is going on? I can see it in other pages. Thank you SO much!
    Justine

    April 30, 2023 at 11:32 am #1406038
    Rikard

    Hey jnightingale,

    Thanks for the login details, I seem to be getting blocked by something though:

    Access denied
    Error code 1020

    You do not have access to http://www.arvidsons.com.

    The site owner may have set restrictions that prevent you from accessing the site.

    Could you let us know how to login to your site please?

    Best regards,
    Rikard

    April 30, 2023 at 7:10 pm #1406058
    jnightingale

    Hi, Rikard,
    I can get in fine with those credentials. Can you glance at this and see if you think any of these are causing you not to be able to access the site?
    Thanks!
    Justine

    April 30, 2023 at 8:18 pm #1406069
    Mike

    Hi,
    Thanks for the link to your site, I found that you have the Avia Layout Builder Debugger active so I copied your homepage to a test page and found that you had some javascript in a code block element, I removed this on the test page and the page loads and you can edit it.
    Please check.

    Best regards,
    Mike

    May 1, 2023 at 12:43 am #1406079
    jnightingale

    Thank you, Mike. Where do I find what you removed so I can remove it?
    Thanks!

    May 1, 2023 at 11:53 am #1406088
    Mike

    Hi,
    It is the last code block shown in the Avia Layout Builder Debugger, please see the screenshot in the Private Content area.
    But since the page doesn’t fully finish loading you may need to delete the page and use the new page I created for you.

    Best regards,
    Mike

    May 1, 2023 at 11:53 am #1406089
    Mike

    Hi,
    It is the last code block shown in the Avia Layout Builder Debugger, please see the screenshot in the Private Content area.
    But since the page doesn’t fully finish loading you may need to delete the page and use the new page I created for you.

    Best regards,
    Mike

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