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  • July 4, 2017 at 4:16 am #816128
    PerryStevens

    Hi!

    When I try to edit a text block it stops working when there are more than 4 paragraphs (give and take). When I want to edit the text block it appears as a blank. Enfold theme is up to date, all plugins and WordPress as well. Have tried turning off all plugins to no avail.

    July 4, 2017 at 6:44 am #816181
    Rikard

    Hey PerryStevens,

    Thanks for the login details, on what page can we reproduce the issue?

    Best regards,
    Rikard

    July 4, 2017 at 7:42 am #816192
    PerryStevens

    Hi Rikard,

    On http://dev-best.bestorthodontistusa.com/marketing-orthodontists/ for example (the big text block at the bottom of the page).

    The issue is on every page. It only occurs when the text block is a bit big in size (like over 5-10 paragraphs).

    July 4, 2017 at 11:30 am #816251
    Rikard

    Hi,

    Thanks for that, I see the problem on my end as well. Could you try to enable debug mode in order to see shortcodes, then copy the shortcode to a new page to see if that helps? http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

    In the future I would recommend that you keep your layouts a bit more compartmentalised as it tends to be easier to track down problems if you do. For instance, keep your headers and images outside of text blocks and use the corresponding builder elements instead.

    Best regards,
    Rikard

    July 5, 2017 at 3:23 am #816562
    PerryStevens

    Hi Rikard,

    The problem persists (tested on other pages as well, no positive result)

    • This reply was modified 7 years, 5 months ago by PerryStevens.
    July 6, 2017 at 1:04 pm #817214
    Victoria

    Hi PerryStevens,

    Which version of php are you running? Could you please check your server log for errors?

    Best regards,
    Victoria

    July 7, 2017 at 6:56 am #817637
    PerryStevens

    Hi Victoria,

    Running PHP version 7.0.16

    I got a few of these in the log: “Directory index forbidden by Options directive: /home/blendlsm/public_html/dev-best/wp-includes/css/”

    July 7, 2017 at 9:57 am #817697
    Victoria

    Hi PerryStevens,

    That error does not seem relevant. Please refer to this thread for a possible solution.

    Best regards,
    Victoria

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