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Hey domenicoguida,
Credentials did not work for me. Could you please update the credentials?
Best regards,
VictoriaIf I open a block of enfold to update the html ..I loose everything saying:
It looks like you are currently adding some HTML markup or other special characters. Once all the HTML tags are closed, the preview will be available again. If the message persists, check the input for special characters and try removing them.Then I close the window without saving.
in private a caseHi,
Sorry for the late reply, I see that you are using Enfold 4.4 which will need to be updated to work with the latest WordPress, but in order to update you will have to do so via FTP. Please ensure to make a backup of your site first.
The easiest and safest way to update this is to download the newest version from Theme Forest and rename your current theme folder to “enfold-old” via ftp then upload the new “enfold” folder and check that your site is working correctly.
Once you are happy you can delete the “enfold-old” folder via ftp, (not the WP theme page)
Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” folder to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.Best regards,
Mike
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